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Receptionist

Accor

Badhoevedorp
Part-time
0-2 years experience
On-site

Key Skills

Customer service
Check-in
Check-out
Hospitality
Communication
Problem solving
Stress management
Flexibility
Teamwork
Initiative

Job Description

Company Description

At ibis budget Amsterdam Airport, we keep things simple: great service, great people, and a great place to work.

Our 200-room hotel welcomes travelers from around the globe, and our reception team is at the heart of it all.

We're looking for a Receptionist who brings positive energy, enjoys meeting new people, and isn't afraid to take initiative.

Love working with a close-knit team, helping guests, and being part of a hotel where everyone's contribution matters? Then this could be your next adventure.

Job Description

As a Receptionist, you will be the first point of contact for our guests. You welcome our guests, ensure a smooth check-in and check-out experience, and go the extra mile to make their stay memorable. You are knowledgeable about Amsterdam and the surrounding area and enjoy sharing recommendations with our guests.

During morning shifts, you will also be responsible for setting up the breakfast buffet and helping to maintain a safe and welcoming hotel environment.

Qualifications

We are looking for someone who is efficient, stress-resistant, and enjoys working in a dynamic hospitality environment. As Ibis Budget Amsterdam Airport operates 24/7, flexibility is essential. You must be available to work morning, evening, and night shifts, with a minimum of two night shifts per month. We are specifically looking for someone who is available to work four days per week.

Additional Information

  • A competitive salary in accordance with the Hospitality CLA, above the industry standard.
  • As part of the Accor family, you benefit from attractive discounts on hotel stays, food, and drinks at participating Accor hotels worldwide.
  • Travel allowance from 5 km, and free parking at the hotel if you commute by car.
  • Plenty of opportunities for personal growth and career development within the hotel and the wider Accor network.
  • A complimentary lunch or dinner during your shift, a solid pension scheme, and the chance to experience our hotel as a guest through the ibis Employee Experience Program.

Is this the job for you? Great! Apply now and send us your application!
Do you still have some questions? No problem! Our Operations manager, Jody Brink is more than happy to tell you everything you need to know about the hotel or the role. You can reach her per email: [email protected].

We hope to meet you soon!

  • Job Category: Rooms
  • Core Responsibilities

    You will serve as the first point of contact for guests, managing check-in and check-out processes while ensuring a memorable stay. Additionally, you will assist with breakfast buffet setup and maintain a safe, welcoming environment for all guests.

    Requirements

    The ideal candidate is efficient, stress-resistant, and thrives in a dynamic hospitality setting. You must be flexible to work morning, evening, and night shifts, including at least two night shifts per month.

    Benefits

    • Hotel stay discounts
    • Food and drink discounts
    • Travel allowance
    • Free parking
    • Personal growth opportunities
    • Career development
    • Complimentary lunch or dinner
    • Pension scheme
    • Ibis Employee Experience Program

    About Accor

    Industry: Hospitality

    Company size: 10,001+ employees

    We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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