Key Skills

Job Description

DISCOVER THIS WAY Are you looking for a diverse, international and professional working environment? Would you like to work in a dynamic and fun team with excellent growing opportunities? The Renaissance Amsterdam Hotel is looking for you as a Front of House Intern. ONLY FOR STUDENTS WHO RECEIVE AN INTERNSHIP AGREEMENT FROM SCHOOL. What are my responsibilities? As a Front of House Intern you are part of the Front Desk & Navigator team. You are one of the first ambassadors that a guest comes into contact with, and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. You will tailor your approach towards each guest by reading cues from a guest to ensure the guest feels at home and special. Your expertise, as well as your relationships with other departments in the hotel (from Styling to the Navigator and beyond), will be used to anticipate and deliver on our guests’ needs. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. You provide guests with warm welcome and look after them throughout their stay, from check in to check out. You assist guest with other queries and requests in a hospitable and professional way. You create unique and personalized experiences for our guests by working together with other departments. What makes you the perfect fit? You have strong communication skills. You are able to communicate fluently in English and preferably Dutch. You love to work in the Front Desk of a hotel and it’s your passion to create unique and personalized experiences. You are flexible and can work various shifts (morning, evening & night). You are available for 5 to 10 months. What do you get in return? A trainee allowance of €1.000,- per month. A professional and stimulating work environment. An international and dynamic team. A complimentary and delicious meal in our Staff Cafeteria. Personal coaching to support you in your day-to-day job and lots of development and training opportunities. Special Associate Rate discount available for Marriott products worldwide. A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more! Career possibilities within Marriott International. As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing. Curious to join a team where sustainability and hospitality go hand-in-hand? Apply now and be part of something special. We are proud to be recognised as Europe’s Leading Sustainable City Hotel 2025, and we are committed to continuous improvement: environmentally, socially and culturally. The Renaissance Amsterdam Hotel is an equal opportunity employer, and we welcome all applicants who want to grow with us.

Core Responsibilities

Welcome guests and support them throughout their stay, from check-in to check-out, while responding to questions and requests professionally. Collaborate with hotel departments to anticipate guest needs and create warm, personalized experiences.

Requirements

Applicants must be students who can receive an internship agreement from their school and be available for 5 to 10 months. Strong communication skills, fluent English, preferably Dutch, a passion for front desk hospitality, and flexibility to work morning, evening, and night shifts are sought.

Benefits

• Trainee Allowance
• Complimentary Staff Meal
• Personal Coaching
• Training And Development Opportunities
• Marriott Associate Rate Discounts
• Workshops
• Charitable Activities
• Career Opportunities
• Social Activities