Key Skills

Job Description

Office: Extron Europe Location: Amersfoort, Netherlands Department: Sales # of Openings: 1 CUSTOMER SUPPORT - ISRAEL General Responsibilities Provide excellent customer service Technical knowledge and support of all Extron products Issue and follow-up on quotations Handle customer requests Develop and maintain close relationships and contact with dealer base Coordinate the Extron School attendees each month (participating during lunches and/or dinners with customers) Participate to Customers events (participating to lunches and/or dinners during customers visits, tradeshows, roadshows) Must Have Skills Excellent to native communication skills in Hebrew (written and verbal) Fluent English language skills both verbally and written Technically literate or have affinity with technical products Preferably 2 years of experience in a B2B customer service department Initiative, adaptability, representative and professional attitude Strong attention to detail, highly organized, computer literate Ability to prioritize tasks and requests Ability to work well in a fast-paced professional office environment Our offer Next To a Good Monthly Salary We Offer 13th month Pension Health insurance contribution Hybrid working module (3 days in the office) Full audio-visual product training And more

Core Responsibilities

Provide customer service and technical support for Extron products, prepare and follow up on quotations, and respond to customer requests. Maintain relationships with dealers and coordinate customer-facing activities, including training attendees, meals, and events.

Requirements

Excellent to native written and spoken Hebrew and fluent written and spoken English are required, along with technical literacy or an affinity for technical products. The posting prefers two years of B2B customer service experience and calls for initiative, adaptability, professionalism, attention to detail, organization, computer literacy, and the ability to prioritize in a fast-paced office.

Benefits

• 13th-Month Salary
• Pension
• Health Insurance Contribution
• Hybrid Working
• Audio-Visual Product Training