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Operations Coordinator, Cell and Gene Therapies

UPS

Hoofddorp
Full-time
0-2 years experience
On-site

Key Skills

Cell And Gene Therapy Logistics
Shipment Coordination
Shipment Monitoring
Temperature-Controlled Packaging
Dry Shipper Handling
GPS Tracking
Temperature Monitoring
Driver Dispatch
GDP Documentation
Import And Export Compliance
Airline Booking
Routing Optimization
Shipment Labeling
Maestro System Data Entry
Pre-Alert Communication
Delay Escalation

Job Description

Voordat je voor een vacature solliciteert, moet je jouw taalvoorkeur kiezen uit de beschikbare opties rechtsboven op deze pagina. Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen. Functieomschrijving Company Overview Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life! This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of operational support for movement of all Cell and Gene shipments through Marken’s network and that of our parent company, UPS. Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. This roles requires candidates to have a right to work in the Netherlands, we do not offer sponsorship Main Duties And Responsibilities Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments. Utilize technology to provide enhanced monitoring, management and control of shipments as required Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements. Work with the regulatory team to ensure trade compliance for all Import and Export shipments Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads. Escalate any issues or delays to the Cell & Gene Management Team. General To adhere to all company Policies at all times. To undertake any other reasonable duties at the request of the Line Manager. Work with: - Cell & Gene Project Management Team Marken Offices and Local Service Providers Email & Telephone communication. Werknemerstype Vast UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.

Core Responsibilities

Support daily Cell and Gene shipment operations across Marken and UPS networks, coordinating with control towers, branches, local service providers, airlines, and drivers. Arrange compliant packaging, equipment, routing, documentation, shipment monitoring, milestone updates, and escalation of delays or other issues.

Requirements

Candidates must have the right to work in the Netherlands; visa sponsorship is not offered. The posting does not specify an education requirement or prior experience requirement, but the role involves operational coordination, shipment documentation, and compliance with client expectations and GDP requirements.

About UPS

Industry: Truck Transportation

Company size: 10,001+ employees

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com

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