Key Skills

Job Description

Company Description MAMA ? Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. Our commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. Job Description Would you like to join us and contribue to the opening of our Mama Shelter in Amsterdam? In order to review your application, we invite you to apply with an English version of your Resume please. THE MISSION? Our customers and our teams are in good hands with you. 🤗💼 You are the director of the catering department (restaurant, bar and work/event spaces). 🍽️🍹🏢 In charge of developing the profitability of each outlet (4 F&B outlets : the main restaurant & its bar, the terrace and a rooftop bar), you also participate in the engineering of the menu with the Executive Chef, and the setting of menu prices. 💵📈 You recruit, supervise, direct & coordinate all the restaurant staff while taking on many other responsibilities. 👥📝🔄 You ensure compliance with the law; your watch at Mama isn't over after winter came. ⚖️👀 You guarantee the customer experience is always perfect! 🌟👌 Qualifications MADE FOR YOU? ONLY IF… Your leadership is natural & effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you! ✊ You know how to identify talents and develop them; red chair and buzzer: it's your turn! 🛑✨ Excellent management 📊 you’ve mastered cost control, analysis of figures & productivity optimization. You know how to sell, without turning into the Wolf of Wall Street. 🤑 You know your results and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous! You are good at delivering the Mama experience to suppliers and service providers; you have great relationships, and they love you! You want to be at the heart of the action with your team⛹️⛹️‍♀️ and not always alone at your office. 👩‍💻👨‍💻 You get your hands dirty and think that leading by example is the key to success. YOUR LITTLE EXTRAS : You are the Harry to all the Ron’s & Hermione’s! 🧙‍♂️🧙‍♀️ With a pronounced taste for cooking, your culinary knowledge goes far beyond microwavable meals. You are a true leader of people! Additional Information Next, we're sure you know the tune 🎶: First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧 First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳 Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.

Core Responsibilities

Lead the catering and food and beverage department across four outlets, developing profitability, collaborating on menu development and pricing, and recruiting, supervising, and coordinating staff. Ensure legal compliance and consistently deliver an excellent customer experience while working closely with the team and suppliers.

Requirements

The role calls for an effective, hands-on leader with strong people-management skills and experience in cost control, financial analysis, and productivity optimization. Candidates should be able to develop talent, build strong supplier relationships, demonstrate culinary knowledge, and lead by example; no specific degree or years of experience are stated.