Full time Client Advisor - Amsterdam
Key Skills
Job Description
We are Stone Island
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full-time Client Advisor to join our team at our Pieter Cornelisz Hooftstraat boutique.
Your Impact
The Day-To-Day
PRODUCT KNOWLEDGE
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
BUSINESS
- Drives Sales, achieving individual results and contributing to the team ones
- Maximises sales opportunity leveraging cross- selling
OPERATIONS / STOCK MANAGEMENT
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store’s visual merchandising standards
- Opening & closing responsibilities
Qualifications
- Previous experience in sales roles;
- Experience in structured luxury fashion/retail companies is a plus;
- Previous international experience both in professional and non-professional contexts;
- Passion for retail, client service and the luxury fashion industry;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organisation;
- Fluency & sophistication in Dutch and English, another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast-paced, changing environment.
“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
Core Responsibilities
The Client Advisor is responsible for driving sales through expert product knowledge and providing exceptional client service. They also support daily store operations, including stock management and maintaining visual merchandising standards.
Requirements
Candidates should have previous experience in sales, preferably within the luxury fashion or retail sector. Fluency in Dutch and English is required, along with strong communication skills and a passion for the luxury industry.
About Moncler Group
Industry: Retail Luxury Goods and Jewelry
Company size: 5,001-10,000 employees
Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Moncler manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.