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Host - Madame Tussauds Amsterdam

Madame Tussauds

Amsterdam
Temporary
0-2 years experience
On-site

€19.52 per hour

Key Skills

Customer service
Sales
Communication
Retail
Hospitality
Teamwork
Proactivity
Cash handling

Job Description

Rollen en verantwoordelijkheden

 

Do you have a passion for the Leisure and Entertainment industry and enjoy creating unforgettable experiences for guests? Join the Guest Experience Crew at Madame Tussauds Amsterdam and work in one of the city's most exciting attractions, surrounded by famous figures such as Martin Garrix, Beyoncé and Johnny Depp.

We are looking for enthusiastic and social people who enjoy meeting others, having fun at work and making every guest's visit a memorable one.

About the roleAs part of the Guest Experience Crew, no two days are quite the same. You could be welcoming guests at reception, working behind the till, selling souvenirs, serving at the bar or walking around the attraction making sure everyone is having a great time.

 

Your responsibilities include:

  • Making guests feel welcome and providing great service.
  • Working in different areas of the attraction, including reception, retail and the bar.
  • Handling sales and payments and selling tickets, souvenirs and refreshments.
  • Interacting with guests and helping create a fun and memorable experience.
  • Being proactive and going the extra mile when guests need help.
  • Working together with your colleagues and helping wherever needed.

 

 

 

 

 

 

Kwalificaties en ervaring

What we're looking for

  • You are social and enjoy talking to people.
  • You are enthusiastic and like making others happy.
  • You are not afraid to approach guests and start a conversation.
  • You are flexible and happy to take on different tasks.
  • You speak Dutch and English.
  • You are at least 18 years old.
  • You are available to work flexible hours, including weekends, public holidays and holiday periods.
  • You are a team player and enjoy working in a busy environment.

Voordelen

Perks, Benefits, and Culture

 

  • A unique working location in the heart of Amsterdam.
  • Great colleagues, social events and a fun working environment.
  • Free access to Merlin attractions worldwide for you, family and friends.
  • 50% discount for you and friends at participating attractions in the Netherlands.
  • 25% discount on merchandise, hotels and accommodation at Merlin attractions worldwide.
  • Opportunities for development and training.
  • Individual and team bonuses.
  • An all-in salary of €19.52 per hour for employees aged 21 and over.
  • Partial travel allowance from 8 km.
  • Flexible working hours and schedules between 08:30 and 22:00. 

 

At Merlin, we welcome people from around the world to our magical attractions and resorts every day, and we want to reflect that same multicultural mix within our company. We strive to create an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. Because at Merlin, everyone matters.

Together, we are building a workplace where everyone feels valued, regardless of age, race, gender, disability or sexual orientation. While we know there is always more to learn and improve, we are committed to being the most inclusive and flexible employer in our industry.

Betaalbereik

Competitive

Core Responsibilities

You will be responsible for welcoming guests, managing sales at the reception, retail, and bar areas, and ensuring a memorable experience throughout the attraction. You will also work collaboratively with your team to maintain high service standards and assist wherever needed.

Requirements

Candidates must be at least 18 years old and fluent in both Dutch and English. You should be a social, enthusiastic team player available to work flexible hours, including weekends and holidays.

Benefits

  • Free access to Merlin attractions worldwide
  • 50% discount at participating attractions in the Netherlands
  • 25% discount on merchandise, hotels and accommodation
  • Opportunities for development and training
  • Individual and team bonuses
  • Partial travel allowance

About Madame Tussauds

Industry: Entertainment Providers

Company size: 1,001-5,000 employees

Welcoming a fabulous 10 million guests though our world-famous doors every year, Madame Tussauds gives you the chance to experience the ULTIMATE fame experience. We have over 23 unique locations around the globe, from New York to Shanghai, Amsterdam to Sydney - and of course London, where the story began. Throughout our 250+ year history, Madame Tussauds has brought to life thousands of celebs, stars and heroes - in mind-blowingly accurate detail – giving visitors the opportunity to brush shoulders with their idols and LITERALLY reach for the stars! Truly immerse yourself in our famous worlds and get a taste of life of the rich and famous, as in 2018, the opportunity to become the star continues! Through a combination of our historic artistic methods (that date back centuries, by the way!), immersive sets and pioneering modern tech - guests can experience fame and get closer to the action like never before... Welcome to the Stage. Welcome to the Spotlight. Welcome to Madame Tussauds - it's where stars are made!

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