CRM Technology Specialist (9-month FTC)
Key Skills
Job Description
Make Your Mark as a CRM Technology Specialist at Storio group
About the role
As part of the CRM Technology team in Marketing and Commercial, you work at the heart of our customer engagement. You partner closely with CRM Marketing and Customer Engagement Product teams to power personalized experiences for millions of people across Europe. Your work bridges campaign execution and real time data orchestration to turn customer data into meaningful connections across our portfolio of brands.
You focus on hands-on technical delivery across Braze. By setting up seamless event routing and scalable technical workflows, you make sure every customer journey lands at the right time with high deliverability standards. You help shape how we reach our customers while constantly looking for ways to improve our systems and build a better business.
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Translate business and campaign needs into clear technical designs across Braze.
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Set up and maintain data flows, REST APIs, Webhooks, and connectors between our data systems.
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Build customized multi channel workflows, personalization logic, liquid templates, and audience segments.
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Create real time attributes, event metrics, and streaming audiences to activate in Braze.
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Provide daily technical support, fix data issues, and help campaign teams solve complex edge cases.
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Monitor campaign technical performance, email deliverability, and event processing integrity.
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Write simple, up to date technical documentation and integration diagrams for our workflows.
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Unlock seamless real time customer experiences by connecting our data pipelines directly to live campaigns.
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Improve email deliverability, inbox placement, and message health across all European markets.
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Help simplify our data architecture through cross functional projects like our Semantic Event Layer.
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Spot technical quick wins in our data schemas and event payloads to speed up campaign execution.
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Share your technical knowledge with CRM marketing teams so everyone learns and grows together.
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Hands on experience with both Customer Data Platforms and Customer Engagement Platforms.
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At least 3 years spent building technical CRM solutions, data integrations, and automated journeys.
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Practical skill using SQL, JavaScript, HTML, CSS, and liquid templating or dynamic scripting.
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Solid grasp of real time API integrations, Webhooks, data layers, and event driven architecture.
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Understanding of email deliverability basics, domain setup, and technical health checks.
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Clear communication skills in English to collaborate easily across international teams.
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Official certifications in Braze or Tealium.
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Experience with mobile app data integrations, SDKs, or cloud platforms like AWS and Snowflake.
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Background working in Agile or Scrum environments or handling legacy CRM migrations.
Core Responsibilities
Build and maintain Braze integrations, data flows, event routing, audience segments, and personalized multichannel campaign workflows. Support campaign teams, monitor deliverability and event processing, and improve CRM data architecture and technical processes.
Requirements
Candidates need at least three years of experience building technical CRM solutions, data integrations, and automated customer journeys, along with hands-on experience using Customer Data Platforms and Customer Engagement Platforms. Practical skills in SQL, JavaScript, HTML, CSS, and Liquid, plus knowledge of APIs, webhooks, event-driven architecture, and email deliverability, are required.
About Storio group
Industry: Software Development
Company size: 501-1,000 employees
Hello. We are Storio group. We make joy unforgettable by bringing our customers’ stories to life through a range of high-quality personalized photo products, like photo books, wall decor, calendars & gifts. Our innovative technology enables customers to easily personalize their creation to keep for themselves or share as the most thoughtful of gifts. Storio group is a place where life’s stories are made, crafted and shared. A place where we create new ways to pass memories and stories between people and generations.