
Human Resources Coordinator
Key Skills
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
As an HR Coordinator, you are responsible for managing HR administrative tasks to ensure an excellent team member experience.
You are responsible for performing the following duties:
- Managing HR administration, such as contracts, onboarding activities, correspondence, and personnel files
- Ensuring accurate data entry into HR systems
- Ensuring compliance with the recruitment and selection process using various recruitment tools
- Performing monthly checks for payroll processing
- Conducting training sessions, e.g., New Hire Orientation, facilitate hotel tours, and company presentations
- Helping to achieve departmental goals
- Supporting the hotel with departmental training requirements, including induction training, work experience programs, career fairs, and training materials
- Assisting with and resolving inquiries from team members and management
- Taking the lead in organizing events and team member recognition initiatives
- Ensuring compliance with local laws and regulations and keeping policies up to date
- Coaching and supporting the HR trainee, together with the Assistant HR Manager
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
To successfully fulfill this role, we are looking for the following qualities:
- Previous work experience in 4- or 5-star hotels
- At least 8 months to 1 year of work or internship experience in a similar HR role; preferably in the hospitality industry
- Positive work attitude and a natural motivator
- Excellent communication and interpersonal skills
- Attention to detail
- Creative, "out-of-the-box" thinker
- Strong presentation skills
- Committed to delivering a high level of service, both internally and externally
- Fluent in Dutch and English (spoken and written)
- Flexibility to respond to various work situations
- Ability to work under pressure and strong organizational skills
- Ability to work independently as well as within/with various teams
- Competent IT skills
- Excellent grooming standards
- Proactive work attitude
- Ability to adapt communication style to the audience
- In possession of a valid residence and work permit
The following qualities would be an advantage:
- Knowledge of the Collective Labour Agreement for Hospitality (Horeca CAO)
- Experience in recruitment
- Knowledge of the Cobra HR & Payroll system
We offer the following benefits:
- Opportunities for professional growth through our extensive training programs, personal development plans, and coaching
- Career advancement opportunities within our hotel, at Hilton hotels across the Netherlands, and even internationally—travel the world!
- Take advantage of our unique travel program, "Go Hilton," to receive significant discounts on hotel rooms worldwide and 50% off food and beverage
- A diverse and inclusive organizational culture—we have been repeatedly recognized as a "Best Place to Work" by "Great Place to Work"!
- An attractive starting salary in line with salary scale VI of the Hospitality Collective Labour Agreement (CAO Horeca)
- 25 paid vacation days
- Commuting allowance based on travel distance
- A "work hard, play hard" mentality, with various fun team-building and sports activities on offer
- We place great importance on responsible business practices; we love giving back to our community and the environment, and you can help us do that
Enjoy delicious, healthy daily meals in our Team Member restaurant free of charge
Core Responsibilities
The Human Resources Coordinator manages HR administrative tasks including contracts, onboarding, and payroll processing to ensure a positive team member experience. They also facilitate training sessions, support recruitment efforts, and organize team recognition initiatives.
Requirements
Candidates must have 8 months to 1 year of HR experience, preferably in the hospitality industry, and possess a valid residence and work permit. Excellent communication skills, proficiency in Dutch and English, and strong organizational abilities are required.
Benefits
- Professional growth through training programs
- Personal development plans
- Coaching
- Career advancement opportunities
- Go Hilton travel program
- Hotel room discounts
- 50% off food and beverage
- 25 paid vacation days
- Commuting allowance
- Team-building and sports activities
- Free daily meals in team member restaurant
About Hilton
Industry: Hospitality
Company size: 10,001+ employees
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.