Key Skills

Job Description

Do you enjoy bringing structure, coordination, and visibility to complex projects while supporting teams across an international environment? Are you excited by a role that combines project operations, governance, and resource planning to help drive successful service delivery across the region? Practical Information Location: Amsterdam, Netherlands | Work Arrangement: Hybrid | Reports to: Resource Manager | Contract type: Full-time | Visa Requirements: Valid Visa for Netherlands | Language Requirements: Fluent/professional English, written and verbal As our new Project Coordinator, you will join the WEMEA Services Support Team, a shared support function that brings together WEMEA PMO and Resource Management capabilities to support service delivery across the region. In this role, you will work across both functions, providing operational, project, and resource management support to help drive efficient service delivery, effective governance, and optimal resource utilisation. This role offers broad exposure across project operations and workforce planning in a dynamic, regional environment. As the support team continues to evolve, the reporting structure may also develop over time. Key responsibilities WEMEA PMO Support (50–70%) Support project onboarding and administration, ensuring systems, documentation, governance records, and project data are accurately maintained across ServiceNow and related tools Coordinate PMO governance activities, including meeting scheduling, action tracking, document preparation, and adherence to the SoftwareOne Project Delivery Framework Monitor project financial and commercial administration by tracking invoices, billing status, sales orders, and project mobilisation activities Manage shared project and team mailboxes, triaging requests and ensuring actions are routed to the appropriate stakeholders Prepare reports, trackers, and status updates while driving continuous improvements in PMO processes, data quality, and operational efficiency Resource Management Support (30–50%) Maintain visibility of resource capacity, availability, skills, and workforce changes across the region to support effective staffing decisions Support resource forecasting, demand planning, and allocation activities, partnering with delivery leads and project managers to match resources to business needs Monitor utilisation, bench time, allocation conflicts, and resourcing risks, escalating issues and supporting resolution where required Produce resource reports and insights while contributing to the continuous improvement of resource management processes, tools, and data quality Job Requirements Experience in project coordination, PMO administration, resource management, or a similar operational support role, with exposure to project delivery and commercial processes Familiarity with project management methodologies and governance frameworks (e.g., Agile, PRINCE2, PMP), combined with flexibility and self-motivation to work across multiple teams in a matrixed regional environment Proficiency with planning, reporting, financial tracking, and collaboration tools, including Microsoft 365 and Excel; experience with ServiceNow is advantageous Solid organisational, administrative, and multitasking skills, with the ability to manage multiple priorities, trackers, and deadlines in a fast-paced environment Analytical skills and the ability to interpret capacity, utilisation, and operational data to support resource planning and business decision-making Excellent stakeholder management and communication skills, enabling effective collaboration with project managers, delivery teams, and leadership stakeholders Strong attention to detail, problem-solving abilities, and a continuous improvement mindset focused on process efficiency and data quality What we offer Our company benefits vary based on your location, but always include: Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values) A mentor who supports your successful start and is at your side with advice and action President’s Club: Recognition awarded by leadership and your peers Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship Lifelong education: A variety of training and development opportunities Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Core Responsibilities

Support project onboarding, administration, governance, financial tracking, reporting, and process improvement across the WEMEA region. Maintain resource capacity and availability data, support forecasting and allocation, monitor utilisation and resourcing risks, and provide insights to delivery stakeholders.

Requirements

Candidates should have experience in project coordination, PMO administration, resource management, or similar operational support, with familiarity with project delivery and commercial processes. They should be proficient with Microsoft 365 and Excel, have strong organisational, analytical, communication, and stakeholder management skills, and be fluent in professional English; ServiceNow experience is advantageous.

Benefits

• Global Company Culture
• Mentorship
• President’s Club Recognition
• Flexible Work
• Training and Development Opportunities
• Internal Career Growth