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ICT-ondersteuningsspecialist

Össur

Eindhoven
Temporary
2-5 years experience
On-site

Key Skills

IT support
Troubleshooting
Hardware installation
Software configuration
End-user support
System administration
Network security
Data protection
Technical documentation
Communication skills
Problem-solving
IT infrastructure

Job Description

For a temporary 6-month assignment, we are looking for a hands-on and service-oriented IT Support Specialist to support day-to-day IT operations and ensure a smooth and reliable user experience across the organization. In this role, you will be the go-to person for end-user support, system installations, troubleshooting, and maintaining efficient IT processes. You will work closely with both local users and global IT teams to support business continuity and operational excellence. Key Responsibilities Support the efficient use of global IT systems and solutions Provide support for computers, laptops, peripherals, and end-user devices Install, configure, and test hardware and software systems Train and onboard new system user groups Maintain and update technical documentation Monitor and support data protection and system/network security Coordinate with local IT vendors and external suppliers Participate in IT-related projects and system improvements Ensure reliable day-to-day functionality of end-user systems What You Bring Vocational or Bachelor’s degree in IT or a related field Minimum of 2 years of relevant IT support experience Strong troubleshooting and problem-solving skills Good understanding of IT infrastructure, systems, and user support Service-minded attitude with strong communication skills Ability to work independently and prioritize tasks effectively Experience working in an international or global IT environment is a plus What We Offer A dynamic international working environment A varied and hands-on IT support role Opportunity to work with global IT systems and teams Competitive compensation for the duration of the assignment

Core Responsibilities

The IT Support Specialist will provide end-user support, manage system installations, and troubleshoot hardware and software issues. They will also maintain technical documentation and coordinate with local IT vendors to ensure operational excellence.

Requirements

Candidates must have a vocational or bachelor's degree in IT or a related field. A minimum of 2 years of relevant IT support experience and strong troubleshooting skills are required.

Benefits

  • Dynamic international working environment
  • Varied and hands-on IT support role
  • Opportunity to work with global IT systems and teams
  • Competitive compensation

About Össur

Industry: Medical Equipment Manufacturing

Company size: 1,001-5,000 employees

Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Originally founded as an Orthotic & Prosthetic (O&P) clinic in 1971, we have been committed to providing excellent patient care and innovative mobility solutions for decades. We improve people’s mobility through our offering of prosthetics and bracing & supports solutions, and provide optimal clinical outcomes through an extensive network of patient care facilities. Significant investment in research and development have led to over 2,000 patents, award-winning designs, successful clinical outcomes, and consistently strong market positions. Össur is signatory to the UN Global Compact, UN Women’s Empowerment Principles, contributes to the UN Sustainable Development Goals and has committed to becoming Net Zero in 2050 through the Science Based Targets initiative. Össur has operations in more than 36 countries worldwide and employs around 4000 employees. We embrace diversity and pride ourselves on a strong company culture based on our core values of Honesty, Frugality and Courage.

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