Key Skills

Job Description

We’re BDO, a global network connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals and grow. We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully. Whether you're building your future or starting your career – with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in. Position: Operations Specialist Support the day-to-day operation and coordination of the Global A&A department’s operations, procedures, projects and service delivery. Key accountabilities Coordinate allocated day-to-day operational activities, ensuring actions are completed accurately and within agreed timelines. Maintain regular communication with the Global A&A team, other internal teams and external parties, providing timely updates and following up outstanding information or actions. Provide practical support to projects and workstreams, including arranging meetings, preparing agendas and materials, documenting decisions and actions, and coordinating follow-up activity. Maintain accurate operational and project records, trackers, shared files, process documentation and routine reporting, ensuring information is current and accessible. Provide administrative and logistical support for team activities, projects, meetings, workshops and events where required. Respond to routine operational and project enquiries, resolve straightforward matters within agreed procedures, and escalate more complex issues appropriately. Identify recurring issues, trends and opportunities to improve operational processes, documentation and ways of working, and contribute to the implementation of agreed improvements. Qualifications and Experience Experience in an operations, project support, project coordination or similar role, ideally within a professional services or international environment. Experience gathering information from multiple contributors and producing accurate, concise updates, reports, dashboards or presentation materials. Good organisational and interpersonal skills, with the ability to coordinate activities, follow up actions and manage competing priorities and time-sensitive tasks. Ability to communicate clearly and effectively with a range of stakeholders and build effective working relationships without direct authority. Strong attention to detail and confidence using standard Microsoft Office tools; experience with project management, collaboration or reporting tools would be advantageous. Ability to conduct research, respond to routine enquiries, exercise Why BDO? We inspire others, to go further At BDO, your ideas matter. You’re encouraged to think beyond the expected, explore new possibilities, and shape your own path. Here, you can make a meaningful impact, on your career, on your community, and on the future we build together. We create together, to reach higher We’re a people‑powered organisation, united by our diverse strengths and shared ambition. You’ll join a collaborative global team that values your perspective, amplifies your ideas, and supports your growth. Through global connections, shared knowledge, and opportunities for mobility, you’ll be part of something bigger: creating solutions that matter. We build trust, to lead purposefully Your expertise drives real outcomes at BDO. You’ll be part of an organisation that is trusted, recognised, and respected worldwide. With a strong commitment to integrity, sustainability, and positive impact, you'll be empowered to lead with purpose, both in the work you deliver, and in the communities where you live and work. Privacy Statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

Core Responsibilities

The Operations Specialist will support the day-to-day operations, projects, and service delivery of the Global A&A department. Responsibilities include coordinating operational activities, maintaining project records, and providing administrative support to ensure team goals are met.

Requirements

Candidates should have experience in operations or project support roles, ideally within a professional services environment. Strong organizational skills, proficiency in Microsoft Office, and the ability to communicate effectively with various stakeholders are required.