
Interim Chief of Staff
Key Skills
Job Description
3-month interim assignment | Start: ASAP | Netherlands (hybrid)
About the client
Our client is a leading European healthcare solutions provider, supplying medical products and services to hospitals, care organisations, pharmacies and patients at home across multiple European markets. The organisation plays a vital role in the healthcare supply chain and is currently strengthening its commercial organisation to drive performance and accountability.
The role
The client is looking for an Interim Chief of Staff to bring structure, rhythm and clarity to a fast-moving commercial environment. Reporting to a senior commercial leader, you will set up the governance, meeting cadences and KPI routines that form the "commercial heartbeat" of the business, so the team can manage performance proactively rather than reactively. Alongside this, you will pick up focused, short-term commercial projects as priorities emerge. This is an interim assignment of around three months while we secure a permanent hire.
Key responsibilities
Design and implement a clear commercial governance framework, including meeting structures, decision rights and escalation paths.
Set up and run the commercial meeting cadence: agendas, standing materials, minutes and action tracking.
Define, collate and track commercial KPIs and targets, ensuring the right data is ready for each review.
Build clear, compelling slide narratives for senior management, particularly when performance deviates from plan (root cause, impact, corrective actions).
Help translate plans into priorities and keep initiatives moving through to delivery.
Lead or support ad hoc commercial projects as required.
What you bring
A background in strategy or management consulting, ideally as a Manager at a Big 4 firm or Senior Consultant at MBB or a strategy boutique.
Proven experience in transformation, programme management or chief-of-staff-type roles.
Strong commercial acumen and an understanding of what drives commercial performance.
Excellent slide-building and storytelling skills; you can turn data into a clear storyline quickly.
Highly organised, structured and comfortable bringing order to ambiguity.
Confident working with senior stakeholders and driving change without formal authority.
An MBA is a plus; healthcare or distribution experience is welcome but not required.
What's on offer
A high-impact interim assignment with visible results and senior exposure.
The opportunity to shape the commercial operating model of a leading European healthcare business.
Immediate start; competitive day rate (to be discussed).
Core Responsibilities
The Interim Chief of Staff will design and implement a commercial governance framework, including meeting cadences and KPI routines to drive performance. Additionally, the role involves managing ad hoc commercial projects and creating compelling narratives for senior management.
Requirements
Candidates should have a background in strategy or management consulting, ideally from a Big 4 or MBB firm. Proven experience in transformation, programme management, or similar Chief of Staff roles is required, along with strong commercial acumen.
About Riverflex
Industry: Business Consulting and Services
Company size: 51-200 employees
Traditional consulting wasn't built for the speed of AI. We Are. Riverflex is an intelligent transformation accelerator, partnering with courageous leaders at the world's leading companies to drive profound change in the age of AI. We believe real transformation is not just implementing tools, it’s a re-foundership of finding the right blend of human and machine to move faster, decide smarter, and build lasting capability. How we work: CREATE CHANGE: We co-develop bold visions and strategies that give your organization the clarity and confidence to make difficult decisions, fast. BUILD TEAMS: We strengthen your people through targeted training and augment your ranks with elite interim and permanent talent from our global PRO network. AUGMENT INTELLIGENCE: We design and implement AI-augmented workflows and custom tools that sharpen decision-making and streamline how work gets done. Underpinning all of it: our global open-talent ecosystem, a curated network of Riverflex PROs who are genuine experts in technology, data, and change. For courageous leaders: Ready for a next gen consulting partner that builds your capability, not just your slide decks? Let's talk. 📧 [email protected] For independent experts: Want to work on challenges that actually matter? Join our network of Pros. 🔗 platform.riverflex.com