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Team Member Host

AccorHotel

Amsterdam
Part-time, Temporary
0-2 years experience
On-site

€16.47 per hour

Key Skills

Guest Reception
Check-In And Check-Out
Guest Communication
Local Area Knowledge
Guest Service
Interdepartmental Coordination
Food And Beverage Service
Breakfast Service
Bar Service
Handling Guest Requests
Issue Resolution
Flexibility
Teamwork

Job Description

Company Description

At ibis Amsterdam Centre Stopera, everything revolves around hospitality and teamwork. Our modern hotel with 207 rooms is located in the heart of Amsterdam and serves as a home base for both business travelers and city explorers. With a energetic team of 25 employees, we strive every day to create an unforgettable experience for our guests.

As part of Accor, we not only offer a pleasant working environment but also plenty of opportunities for personal and professional growth within one of the world’s largest hotel groups.

Job Description

Do you enjoy working in a dynamic environment, within a fun and friendly team, and being the face of the hotel? Do you already have Front Office experience, or does working in a hotel truly appeal to you? Then we are looking for you!

As a Team Member Host, you will work at the Front Office and support Food & Beverage operations. No day is the same, and you play a key role in ensuring our guests enjoy a fantastic stay.
 

Key responsibilities

  • Welcoming guests and handling check-ins and check-outs

  • Providing guests with information about the hotel and the area

  • Acting as the main point of contact for guests during their stay

  • Coordinating with departments such as Housekeeping, F&B and Technical Services

  • Supporting Food & Beverage operations, including breakfast service and bar shifts

  • Handling guest questions, requests and any issues in a professional and friendly manner

Qualifications

About the role

  • You will work at the Front Office, with shifts in Food & Beverage

  • You are flexible and available to work mornings, evenings and weekends

  • The earliest shift starts at 07:00, and the latest shift ends at 23:00

Additional Information

What we offer

  • A competitive hourly wage between starting from €16,47,- gross per hour, depending on experience.

  • Attractive employee discounts on overnight stays and food & beverage in Accor hotels worldwide

  • An informal and pleasant working environment

  • A fun company culture with regular staff events, parties and activities

  • Job-Category: Rooms
  • Job Type: Temporary
  • Job Schedule: Casual
  • Core Responsibilities

    Welcome guests, manage check-ins and check-outs, provide information about the hotel and local area, and serve as the main guest contact. Coordinate with other hotel departments and support Food & Beverage operations, including breakfast and bar shifts.

    Requirements

    The role is suited to someone with Front Office experience or a strong interest in hotel work. Candidates must be flexible and available for morning, evening, and weekend shifts, with shifts running between 07:00 and 23:00.

    Benefits

    • Employee Discounts On Overnight Stays
    • Employee Discounts On Food And Beverage
    • Informal And Pleasant Working Environment
    • Staff Events, Parties, And Activities

    About AccorHotel

    Industry: Hospitality

    Company size: 10,001+ employees

    We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

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