Customer experience specialist – German
€13 per hour
Key Skills
Job Description
The Customer Happiness Team is looking for a German-speaking addition to the team. €13 p/h + 8% holiday pay. Profile Do you like to make people happy? Are you social and empathetic, and great at both written and oral communication in German and English? Do you like working when it suits you and to receive a good pay? Do you believe having fun is just as important as working hard? Then we have a gig just for you! CHT The Customer Happiness Team is a team of about 20 students and customer experience specialists, located in Nijmegen. We work for brands like MR MARVIS, Matt Sleeps and POGS headphones, by taking good care of their customers’ questions and requests. Either from home or at the office right in front of Nijmegen Central Station. We man all channels, such as email, phone, chat and social media. Whatever the client wants. As we like being a team, we like doing team building. Weekly drinks at the office, awesome team parties at TKB, intense table tennis sessions or just spontaneously hanging out. Whatever suits you. The position At the moment, we have several opportunities available. If you’re interested, just get in touch and we’ll find one or more suitable clients for you. You’ll get a laptop and headset from us, and at the office we have desks with 27″ displays. Prefer working from home? Not a problem. Salary: €13 p/h + 8% holiday pay. Starting date: ASAP Hours per week: 16 or more Interested? Whatsapp or call Jop at +31623367223, or send an email to [email protected]
Core Responsibilities
You will manage customer inquiries across various channels including email, phone, chat, and social media. You will work as part of a team to provide high-quality support for various client brands.
Requirements
Candidates must be fluent in both German and English with strong communication skills. You should be social, empathetic, and capable of working in a team-oriented environment.
Benefits
- Holiday pay
- Laptop
- Headset
- Team building events
- Weekly office drinks
About Babylon Nijmegen
Industry: Advertising Services
Company size: 2-10 employees
The educational program Communication and Information Sciences at the Faculty of Arts of Radboud University is focused on communication within and between organisations. This study has its own study association called ‘Babylon’. Babylon was founded in 1989. The study association provides a platform for all students of Communication and Information Sciences to enrich their student life academically and/or socially. Furthermore, the study association offers students, professors from the Faculty of Arts, contributing graduates, (alumni who remain members of Babylon), and other interested parties the opportunity to communicate and collaborate. At the moment, Babylon has around 450 members. Babylon actively tries to promote and create a healthy, positive, and encouraging study climate for its students. We organize a wide array of activities for our members. These activities range from activities about academics and career, such as excursions to companies, career events, take-your-family-to-college days, and symposia, to fun activities such as drinks, parties, and fun nights out.