Key Skills

Job Description

IT Internship - AI Agent for Automated Cloud Incident Response Becoming an IT professional that you aspire to be About The Internship Swisscom is always keen on attracting and developing the best talents. As part of the leading telecom and tech company in Switzerland, you will work on real projects that have real impact. From day one, you will be part of an international team collaborating across Switzerland, Rotterdam, and Riga, contributing to innovative solutions in Swisscom’s digital transformation. This means working hands‑on in backend, cloud, or full‑stack development, applying your Computer Science skills to real technical challenges. With colleagues from over 60 nationalities, diversity is not just something we value, it is how we work. We believe in open collaboration, ownership, and continuous learning. You will be encouraged to share ideas, take initiative, and grow within the environment. We respect each other, help each other out, and are not afraid to make mistakes. We make sure you can be the best version of yourself. Our internship program starts on 1st February 2027. In this 6 months internship you will work in agile teams using Scrum and SAFe, gaining hands-on experience in a fast-paced and supportive environment. About The Internship Project AI Agent for Automated Cloud Incident Response Build features for an AWS-native AIOps agent that helps Site Reliability Engineers respond to incidents faster. You will work with Python microservices on ECS Fargate, a Large Language Model agent (Amazon Bedrock), and a live dashboard. Tackle real challenges in Microservices, Cloud, DevOps and Generative AI: alert ingestion, pattern detection, automated runbooks and root-cause analysis. Modern stack, real users, real impact. Must-haves: Python; AWS; Docker Nice-to-haves: CI/CD; Kubernetes; DB; Machine Learning; Git Who are you? You are a student enrolled in the last year of your HBO or University program in the field of Computer Science, Informatica, or any other similar field. You live in the Netherlands. You are willing to contribute to an international team and you have an agile mindset. You are curious and responsible. You have a good level of English; any other language is a plus. Please note that for non-EU students, it is necessary to provide the NUFFIC Agreement for the 6-month internship from your university in order to be eligible. Perks 810 € gross Monthly Allowance (Full time) IT Equipment Agile working environment and lean management instructor Flexible working time model Plenty of opportunities for training and personal development International Environment Holidays & time off Contact Do you have any questions or do you want to know why we love working at Swisscom? Feel free to reach out to Lilla Egyed ([email protected]) or María Baker ([email protected]). Please, submit your CV in English.

Core Responsibilities

You will build features for an AWS-native AIOps agent to assist Site Reliability Engineers with incident response. This involves working with Python microservices, Amazon Bedrock, and live dashboards to automate runbooks and root-cause analysis.

Requirements

You must be a student in the final year of an HBO or University program in Computer Science or a related field. Proficiency in Python, AWS, and Docker is required, along with an agile mindset and a good level of English.

Benefits

• Monthly allowance
• IT equipment
• Agile working environment
• Flexible working time model
• Training and personal development opportunities
• Holidays and time off