Key Skills

Job Description

Green Smart Mobility (GSM) is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a strong and established presence across global markets, we are now expanding into Europe and preparing to launch our operations in the European market. Join us at an exciting stage of our international expansion and be part of building GSM’s European presence from the ground up, while benefiting from the experience, resources, and support of an established global organisation. As a Senior HR Specialist, you will manage day-to-day HR operations, including payroll activities, while supporting HR planning, people development, and compliance. The role focuses on operational excellence, independent ownership, and acting as a key HR contact for assigned functions. You will work closely with HR leadership and business stakeholders to ensure effective HR service delivery and support the company’s growth. Manage and execute day-to-day HR operations, ensuring timely, accurate, and consistent delivery across HR activities. Manage the end-to-end payroll process, ensuring accurate and timely payroll processing in compliance with applicable tax, social insurance, and employment regulations. Coordinate with internal stakeholders and external payroll providers to ensure smooth payroll processing and timely resolution of payroll-related issues. Act as a key HR contact for assigned functions, providing professional HR support and guidance to employees and managers. Support workforce planning, organisational structure management, and headcount control. Proactively identify opportunities to improve HR and payroll processes, efficiency, and service delivery. Collaborate closely with HR leadership and relevant stakeholders on HR and payroll-related matters and initiatives. HR Planning & System Management Support the development and execution of quarterly and annual HR plans aligned with business objectives. Contribute to the implementation and improvement of HR systems, policies, and operational tools. Track HR action plans, timelines, and deliverables and prepare regular progress reports. Maintain accurate HR data and reporting through HR systems. HR Service Delivery Manage employee lifecycle activities, including contracts, onboarding, timekeeping, resignations, promotions, transfers, and terminations. Provide HR guidance and support on employee relations, disciplinary matters, and other employee-related issues. Maintain accurate HR records, headcount tracking, and employee documentation. Ensure consistent and timely delivery of HR services to assigned functions. Compensation & Benefits Support Coordinate additional payments and employee benefit administration. Coordinate with payroll providers and internal stakeholders to ensure accurate and timely processing. Support the accurate calculation, review, and reporting of Personal Income Tax (PIT) in accordance with applicable regulations. Manage and coordinate social insurance registration, changes, and compliance requirements. Support compensation-related activities and ensure accurate employee data and records. Labor Law Compliance & Employee Relations Ensure HR operations comply with applicable labor laws, internal policies, and regulations. Provide support and guidance on employee relations, engagement, and disciplinary matters. Coordinate with Trade Union representatives and employee representatives where required. Support internal HR audits and ensure follow-up actions are completed. Stay informed of relevant changes in labor, payroll, tax, and employment regulations. Requirements Bachelor’s degree in Human Resources, Business Administration, Economics, Law, or a related field. 5+ years of HR experience, preferably in a Senior HR or HR Specialist role. Solid hands-on experience with payroll processing and administration. Good knowledge of Labor Law, Personal Income Tax, Social Insurance, and HR operations. Experience managing employee lifecycle processes and handling employee relations matters. Experience working with HRIS systems; experience with SAP or similar systems is an advantage. Experience in ride-hailing, transportation, logistics, or fast-growing companies is a strong advantage. Strong execution mindset with the ability to manage multiple priorities independently. Hands-on, detail-oriented, and proactive approach. High integrity, ownership mindset, and strong collaboration skills. Strong communication and stakeholder management skills. Ability to adapt and operate effectively in a fast-changing and scaling environment. Fluent in English; Dutch is a strong advantage. What We Offer Competitive salary package aligned with the role, experience, and market. 25 days of annual leave to support a healthy work-life balance. Travel allowance to support commuting and business travel where applicable. Company laptop and the tools you need to perform your role effectively. International working environment with the opportunity to collaborate with colleagues across different markets and cultures. Growth and development opportunities as GSM continues to expand its European operations. Company events and team gatherings to connect, collaborate, and celebrate achievements together. Opportunity to make an impact by joining GSM at an exciting stage of its European expansion and helping build the organisation from the ground up. More benefits in progress as we continue to establish and develop our European operations.

Core Responsibilities

Manage day-to-day HR operations, including end-to-end payroll processing and compliance with tax and employment regulations. Act as a key HR contact for assigned functions while supporting workforce planning and organizational development.

Requirements

Requires a bachelor's degree in HR, Business, or a related field and at least 5 years of relevant experience. Candidates must have solid hands-on payroll experience and strong knowledge of labor laws and HR systems.

Benefits

• Competitive salary package
• 25 days of annual leave
• Travel allowance
• Company laptop
• International working environment
• Growth and development opportunities
• Company events and team gatherings