Key Skills

Job Description

Are you a technically strong, customer-focused professional who thrives in a dynamic service environment? Do you enjoy combining engineering expertise with project ownership and customer interaction? Then this could be your next step. At CSi, we’re looking for a Service Engineer to join our Lifecycle Services team, a group of passionate specialists dedicated to keeping our customers’ systems performing at their best, 24/7. Your Impact As a Service Engineer, you’ll take ownership, both technically and commercially, of MRO (Maintenance, Repair & Overhaul) projects and service contracts. You’ll play a key role in ensuring our customers experience seamless service, optimal system performance, and long-term reliability. You’ll work at the heart of our service operation, collaborating with sales, customers, and contractors to deliver high-quality solutions. What You’ll Be Doing Supporting the sales process by contributing technical, planning, and cost input for service proposals Managing and coordinating after-sales service orders (inspections, maintenance, upgrades, warranty work) Taking ownership of service and inspection contracts and ensuring successful delivery Procuring materials and managing external contractors on-site Controlling budgets, margins, and financial performance of your projects Identifying opportunities for follow-up work and preparing quotations Building and maintaining strong customer relationships Ensuring accurate project documentation and smooth project closure What You Bring A technical MBO qualification with HBO-level thinking and working Experience in a similar role within a project-based organisation (industrial automation is a strong advantage) Confidence in handling technical and organisational complexity Strong communication skills in Dutch and English (German is a bonus) A proactive mindset with excellent organisation skills The ability to manage multiple priorities and perform under pressure Experience with Ultimo (MMSS) is a plus Who You Are You’re a natural problem-solver and relationship-builder. You take ownership, communicate clearly, and always put the customer first. In a fast-moving service environment, you stay flexible, organised, and focused on delivering results. Why Join CSi? At CSi, you’ll be part of a hands-on, international, and growth-focused organisation where your contribution truly matters. A team of passionate, results-driven professionals Real ownership, autonomy, and responsibility in your role A company that values initiative, collaboration, and development

Core Responsibilities

The Service Engineer manages MRO projects and service contracts, ensuring optimal system performance and reliability for customers. Responsibilities include coordinating after-sales service, managing budgets, and collaborating with sales and contractors to deliver technical solutions.

Requirements

Candidates need a technical MBO qualification with HBO-level thinking and experience in a project-based organization, preferably in industrial automation. Strong communication skills in Dutch and English, along with a proactive mindset and organizational ability, are required.