Key Skills

Job Description

Vacancy: Manager (GDM) Service Support who is ‘equipped for impact’ Do you want to join a global team of innovators? Do you think bigger than big and have what it takes to make an impact? If so, you may be the person we are looking for. Discover more about our vacancy for Manager (GDM) Service Support. About Our Organisation We are Huisman. We develop step-changing technical solutions and turn them into some of the world’s largest onshore and offshore installations. For decades, we have served the offshore wind, geothermal, oil and gas, leisure, and civil industries worldwide. With our passionate workforce and global production, service, and sales facilities, we are equipped for impact in a changing energy landscape “ “Service is all about making our clients successful.”” Martin van Gool, Manager Service Operations About The Position Of Manager (GDM) Service Support As Manager (GDM) Service Support, you will lead the day-to-day operations of the technical support team. You will manage and mentor a globally operating team of superintendents and support engineers, ensuring that technical issues are resolved promptly and effectively while maintaining high levels of client satisfaction. You will work closely with other departments to improve support processes, strengthen international collaboration, and contribute to the continued growth and success of the service business line. Personal development and learning opportunities are part of the role, alongside the chance to contribute to groundbreaking innovations, an excellent employment conditions package, and regular social events in our own bar. What do we expect of you? Team leadership and development Develop and mentor a globally operating team of superintendents and support engineers. Create a positive, collaborative culture built on ownership and accountability. Support the recruitment, onboarding, and integration of international team members. Implement efficient workflows and processes that improve client satisfaction. Create and maintain tools, dashboards, and KPIs that support both the department and the wider service business line. Work with sales, engineering, supply chain, and production to improve processes in line with business growth and client needs. Define and implement a strategy that strengthens international collaboration and the global presence of the Service Support team. Identify and address cultural, logistical, and operational challenges in a global project environment. Align project standards and working practices to support a globally distributed team and international clients. Service performance and continuous improvementobal collaboration; Wondering if you are 'equipped for impact'? You are A proven leader with operational experience in a managerial role. An effective communicator and collaborator who can lead and inspire diverse teams. Able to create clarity and structure in a fast-paced, growing organisation. Skilled at bringing out the best in people by placing them in roles where they can excel. Adaptable and resilient in evolving environments. Culturally aware and able to tailor your leadership and communication style to different global contexts. You have Excellent organisational and problem-solving skills. Experience defining, implementing, and monitoring KPIs and performance metrics. A proven track record of managing large teams, preferably in a global environment. The willingness and ability to visit other Huisman entities at least once a year. Fluency in Dutch and English; proficiency in additional languages is an advantage. If you are passionate about supporting clients and want to lead and develop a team of professionals, we would be pleased to hear from you. Some Practical Things We Need You To Have: An EU passport or a valid work permit for the Netherlands. A strong command of written and spoken Dutch and English. More About Huisman We design and produce in-house and deliver our turn-key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. Examples? Consider myHuisman©, our digital portal for equipment owners. So, if you join Huisman make sure you are equipped for impact. In other words, surprise us, our clients and… yourself! What do we have to offer? An excellent benefits package tailored to your experience and education level; An international work environment; Various growth and development opportunities; Open, informal, no-nonsense culture with short communication lines. The application deadline is 30th of september. Does this sound like you? Apply online for the position of Manager (GDM) Service Support by using the application form at the bottom of this page. We are curious to see what kind of impact you will make. The application deadline is 30th of september. Disclaimer For Recruitment And Selection Agencies: We don’t accept any unsolicited applications or CVs from recruitment and selection agencies. Proposing candidates without invitation is not appreciated and will not be considered by Huisman. Applications received are property of Huisman. We don’t appreciate acquisition and this also applies to Huisman colleagues or associated Huisman companies. Still need a bit more info or looking for something that suits you better? Please contact us via our contact form for more information or sign up for our job alert to receive details of new opportunities in your inbox. Disclaimer For Recruitment And Selection Agencies: We don’t accept any unsolicited applications or CVs from recruitment and selection agencies. Proposing candidates without invitation is not appreciated and will not be considered by Huisman. Applications received are property of Huisman. We don’t appreciate acquisition and this also applies to Huisman colleagues or associated Huisman companies.

Core Responsibilities

The Manager (GDM) Service Support will lead and mentor a global team of superintendents and support engineers to ensure effective technical issue resolution. They are responsible for implementing efficient workflows, defining KPIs, and fostering international collaboration to drive service business growth.

Requirements

The ideal candidate is a proven leader with extensive operational experience in a managerial role and a track record of managing large, global teams. Proficiency in both Dutch and English is required, along with the ability to create structure and clarity in a fast-paced environment.

Benefits

• Excellent employment conditions package
• Growth and development opportunities
• International work environment
• Social events