Key Skills

Job Description

Do you have ambitions to grow internationally? At Defibrion, we make a difference in moments when very second counts. We are specialists in AEDs and emergency response solutions throughout Europe and are growing rapidly. Starting with a small team in 2008, we have now grown into an international company with more than 65 colleagues. To keep everything running smoothly behind the scenes, we are looking for an International Sales Support Employee. In this role, you will work closely with our account managers and be an indispensable link for our international customers. You have a keen sense of when a conversation offers a great opportunity for our sales team and know how to capitalise on it commercially. This role is the ideal stepping stone: we offer you the foundation to eventually move on to the position of Account Manager. We want you to grow with us. What will you be doing? You will be jointly responsible for our European partner network and will help to further increase our market share in Europe; You will work one-on-one with the international account managers; You will be the central point of contact for questions from both existing customers and prospects; You will prepare quotations, actively follow them up and convert them into orders where possible; You will take care of all administrative tasks and accurately process sales orders; You will identify bottlenecks in the sales process and make suggestions for improving it every day. Who are we looking for? We are looking for an enthusiastic colleague who works accurately and ensures that processes run smoothly. Because you will be interacting with many different people, it is important that you have strong communication skills and a helpful, customer-oriented attitude. The qualifications at a glance: You have at least 1-2 years of work experience in a similar role; You have a good command of spoken and written German and English; You have an MBO/HBO level of working and thinking; You have an eye for detail and are good at working systematically; You are persuasive and dare to seize opportunities. What’s in it for you? Every working day is different in this varied role. In addition to business growth, we offer plenty of room for personal development. We believe that the organisation only functions properly when our people do too. That’s why we like to look at your ambitions and training opportunities together. You will work at our office in Groningen, where there is a pleasant and collegial working atmosphere (including an extensive induction programme). We also offer: A competitive salary in line with your experience and a bonus scheme; A catered lunch at the office every day; Pension accrual for later; Opportunities to work from home in consultation; Enjoyable Friday afternoon drinks, outings and sports activities; Annual CPR training (essential in our profession!); Company fitness and a bicycle plan. Will you be our new colleague? You can apply by sending a short motivation letter and your CV to [email protected] or by applying directly through our website at www.defibrion.com. Do you have any questions? Feel free to give us a call at 050-3116085 or send an email to [email protected]. We look forward to hearing from you!

Core Responsibilities

You will support international account managers by managing the European partner network and acting as the primary contact for customer inquiries. Additionally, you will be responsible for preparing quotations, processing sales orders, and identifying opportunities to improve sales processes.

Requirements

The ideal candidate has 1-2 years of experience in a similar role and possesses strong communication skills in both German and English. You should have an MBO/HBO level of education and a systematic, detail-oriented approach to work.

Benefits

• Competitive salary
• Bonus scheme
• Catered lunch
• Pension accrual
• Remote work opportunities
• Friday afternoon drinks
• Company outings
• Sports activities
• CPR training
• Company fitness
• Bicycle plan