Key Skills

Job Description

Your Tasks We are looking for a Supply Chain Intern to join our Benelux Customer Operations Team starting in December 2026/January 2027. During your internship, you will get a deeper understanding of the entire responsibility of a Supply Chain Department. You will learn how a Supply Chain Department of an international company works and gain practical knowledge that will be extremely useful in your field in the future. As a Supply Chain Intern, you will mainly support the NL Customer Operations Team (responsible forCustomer Management, Customer Collaboration & Customer Logistics) to reach a truly customercentric mindset. You will equally work closely together with Demand & Supply Planning, Logistics,VAS, Quality, Finance & the Commercial Department. Close collaboration with the BE colleagues to share best practices & align ways of working will also be part of your tasks Your responsibilities: Daily order management – Our orders are received through EDI, but it will be your task to manage if they were received correctly and do manual adjustments when needed. Act as main contact for the customer – Ensure clear and standardized communication with our customer, exchanging information on delivery dates changes, out of stocks, among others. Coordinate execution with our warehouse and transport partners – Coordinate with our logistics partners to make sure we do what is needed to satisfy our customer. Daily fire-fighting – Unexpected things will happen, such as delivery delays or incorrect products getting delivered. It is your role to react and find the best solution to fix these. Strive for high service level – Together with our planning and VAS team, you will work to reduce our out-of-stocks by having timely orders, contributing to a high service level. Manage claims & complaints – Investigate and execute the needed steps to solve complaints, such as over-deliveries or incorrect pricing . Streamline processes – Simplification is key. You will be responsible to optimize our order management process. Your Profile You are finishing your Master’s degree in Supply Chain and/or Operations Management You are available for at least 6 months as of December 2026/January 2027 5 days a week (2 days of home office) You are fluent in English. Knowledge in Dutch is considered a plus, but is not mandatory You are interested in starting a career in FMCG You have strong Excel skills and are IT literate You have strong analytical skills You have a proactive and collaborative personality with strong communication and social skills You enjoy working cross functionally You are solution oriented, pragmatic, but with the right attention to details What We Offer A great place to work! What you can expect from us as an international FMCG company: An internship allowance of 750 euros per month (full-time, 40 hours/week); You are entitled to 10 vacation days, based on a full-time internship of 6 months; A laptop for business use; A brand-new office in Amsterdam Southeast with, among other things, an extensive cafeteria where you can buy a healthy lunch; Daily lunch allowance; Beiersdorf works with flexible workspaces, interactive meeting rooms, and a brainstorming project room with a ping-pong table, as well as offering free fruit & snacks; An enthusiastic and dynamic team with knowledge and experience that you will be fully part of; Beiersdorf Netherlands offers many growth opportunities. This internship experience can be your springboard to a career. At Beiersdorf, we aim to help people feel good about their skin – and our commitment goes far beyond skincare. For 140 years, we have been developing innovative skin and body care products for renowned brands such as NIVEA, NIVEA Men, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment, and society. Behind every brand, every product, and every achievement stand our more than 20,000 employees. It is for them that we foster a culture of inclusion, respect, and trust, closely aligned with our values – CARE, COURAGE, SIMPLICITY, and TRUST. We embrace diversity by valuing the uniqueness of every individual and committing to equal opportunities for all. Additional Information EXITED? Does this sound like something for you? Then we would love to hear from you! We kindly ask you to only include information and data in your documents that are relevant for assessing your application (such as your CV, any relevant references, and certificates), and we encourage you to upload your CV without a photo. We embrace Diversity and Inclusion and are committed to providing equal opportunities to all our applicants – regardless of race, gender, age, religion and belief, sexual orientation and gender identity, disability, cultural, ethnic, or national origin

Core Responsibilities

The intern will support the Customer Operations Team by managing daily orders, coordinating with logistics partners, and handling customer claims. They will also focus on streamlining processes and maintaining high service levels through effective cross-functional collaboration.

Requirements

Candidates must be currently pursuing a Master’s degree in Supply Chain or Operations Management and be available for a 6-month internship. Strong Excel skills, IT literacy, and fluency in English are required, with Dutch language skills considered a plus.

Benefits

• Internship allowance
• Vacation days
• Laptop for business use
• Daily lunch allowance
• Free fruit and snacks
• Flexible workspaces