Key Skills

Job Description

Weesp, Netherlands (5-minute walk from the station) If hotels are your happy place, you will feel right at home in this position. We are looking for a Hotel Relations Specialist to build and maintain our hotel partnerships around the world. You will play an important role in keeping our relationships strong, while helping develop Conference Hotel Group’s platform and improving processes, both internally and with our hotel partners. Think of yourself as our hotel curator, someone who knows the network well, has an eye for a unique hotel and continuously looks for ways to refine how we work. What You Will Do Hotel Partner Support Be the main point of contact for our hotel partners Manage daily communication, questions and follow-ups Be responsible for the onboarding of new hotel partners Build strong and lasting partnerships Platform & Content Management Keep hotel profiles accurate, complete and up to date Support hotels in getting the best out of our proprietary platform and its features Identify opportunities to improve processes and enhance the partner experience AI & Automation Explore and implement smart ways to use AI and automation to make our daily work faster and more efficient Automate repetitive tasks and streamline Hotel Relations processes Research & Administration Research hotels, destinations and market developments Keep hotel and stakeholder information up to date in our database Support the Hotel Relations Manager with administrative and operational tasks Networking Organise and lead meetings with visiting hotel partners Represent Conference Hotel Group at relevant networking events About You Strong communication and interpersonal skills Organized and detail-oriented Proactive, reliable and able to take initiative Comfortable working with systems and administrative processes Team player with a positive and service-oriented attitude Passionate about the hospitality and MICE (Meetings, Incentives, Conferences and Events) industry Qualifications Bachelor's degree in Hospitality Management, Tourism or a related field At least 3 years of experience in hotel sales, account management, partnerships or MICE Good administrative and organizational skills Experience with CRM systems is an advantage Excellent written and verbal communication skills in English Eligible to work in the EU You will work closely with... JOIN OUR TEAM!

Core Responsibilities

The Hotel Relations Specialist will manage and nurture partnerships with hotels while maintaining accurate profiles on the company platform. They will also identify opportunities to implement AI and automation to streamline internal processes and partner support.

Requirements

Candidates must hold a bachelor's degree in Hospitality Management or a related field and possess at least 3 years of experience in account management or hotel sales. Strong communication skills and eligibility to work in the EU are required.