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Expert Lead Transformation

ING

Amsterdam
Full-time
10+ years experience
Hybrid

Key Skills

Change management
Transformation strategy
Agile programme management
Stakeholder engagement
Strategic planning
Team leadership
Coaching
Risk management
Business consulting
Organisational sensitivity
Quality assurance
Capability development
Decision making
Dependency management
T-shaped professional development

Job Description

Join the Transformation Office NL as a key player in driving change! The Transformation Office NL is the driving force to execute the ING NL strategy and to become a scalable bank. The purpose of the Transformation Office NL is to ensure execution of transformation initiatives is at agreed upon standards, advise on the composition of the overall change portfolio and delivery capacity in line with the ING NL strategy, and drive key strategic and regulatory change initiatives at high quality.

  

We are seeking a highly motivated Expert Lead Transformation to join our organization and play a key role in shaping the success of critical initiatives.  In this role, you will be responsible to hierarchically steer the team of Change Experts. As the senior of the team, you are leading by example by overseeing the implementation of large programs. You will be instrumental in fostering strong stakeholder engagement and collaborating with senior stakeholders (tribe leads, Ops leads, etc.).

 

What you will do::

·       You lead and oversee the strategic planning, delivery, and implementation of change initiatives.

  • You are leading a team of 13 Change Experts and you are taking on strategic assignments (as practitioner)
  • You ensure the proper set-up of change initiatives for successful delivery
  • You ensure delivery on commitments (strategic milestones) according to plan & roadmap
  • You bring transparency, manage dependencies and risks, facilitate decision making, deal with impediments, manage and engage stakeholders

  • You are responsible for the development of capabilities of “T-shaped” change professionals. You do so by on-the-job training, coaching, best practice sharing and quality assurance
  • You set the standard for your expertise area and are responsible for developing, innovating and safeguarding knowledge in the field of your expertise. 
  • You actively contribute to the development of the change practice
  • You help business partners to be successful by assigning the right professionals for the job-to-the-done (taking into account the technical and behavioural competencies and profile);
  • You drive collaboration in the NL organisation to ensure delivery on commitments, without relying on hierarchical structure or formal committees to do so;
  • You strengthen the “way of working” for delivery while acting as role model in Orange Behaviours

What are we looking for:

  • Minimum 10 years of experience in Change and Transformation (in delivery roles)
  • Experience in Agile programme management and working in a multi-disciplinary context (business, IT, Risk, and Finance)
  • High resilience, the ability to deal with ambiguity and manage complexity
  • A strategic mindset and business consulting skills
  • Organisational sensitivity
  • Ability to lead and develop a team of professionals with focus on continuous improvement (capabilities)
  • A customer focus and the ability to build trust and engagement with key stakeholders
  • Excellent level of English
  • Master’s degree and relevant certifications (e.g. MSP, Agile PgM)

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.


The benefits of working with us at ING include:

  • 25-28 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • 8% Holiday payment
  • Hybrid working
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues


About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

 

Questions?
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Core Responsibilities

You will lead and oversee the strategic planning and implementation of large-scale change initiatives while managing a team of 13 Change Experts. Additionally, you will foster strong stakeholder engagement and drive the development of professional capabilities within the organization.

Requirements

Candidates must have a minimum of 10 years of experience in change and transformation roles, including expertise in Agile programme management. A Master's degree and relevant certifications such as MSP or Agile PgM are required, along with strong leadership and strategic consulting skills.

Benefits

  • 25-28 Vacation days
  • Pension scheme
  • 13th month salary
  • 8% Holiday payment
  • Hybrid working
  • Personal growth

About ING

Industry: Banking

Company size: 10,001+ employees

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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