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Pre-Staging Engineer | AV & Unified Communications (m/f/x)

DEKOM GmbH

Breda
Full-time
2-5 years experience
On-site

€35,000 - €40,000 per year

Key Skills

AV configuration
Unified communications
Technical troubleshooting
Network configuration
TCP/IP
DHCP
Firmware updates
Microsoft Teams Rooms
Zoom Rooms
Cisco systems
Hardware testing
Technical documentation
System integration
AVIXA CTS
Project delivery

Job Description

What will I do?

I prepare, configure and test professional AV and Unified Communications systems before they are installed at customer sites. By identifying technical issues early, I help ensure efficient, first-time-right project delivery.
  • I check equipment against technical designs and Bills of Materials.
  • I configure AV and UC solutions, including Microsoft Teams Rooms, Zoom Rooms and Cisco systems.
  • I update firmware, configure network settings and apply customer-specific configurations.
  • I test cameras, microphones, speakers, displays, touch panels and room controls.
  • I troubleshoot hardware, software, firmware and network issues.
  • I document configurations, test results and device information.
  • I prepare a clear technical handover for installation teams.

What do I have to bring? My skills and experience:

Must-have vereisten

  • Practical experience in professional AV, Unified Communications, IT or systems integration.
  • Knowledge of AV and UC configuration, testing and troubleshooting.
  • Basic networking knowledge, including TCP/IP, DHCP and static IP addressing.
  • Ability to read technical drawings and Bills of Materials.
  • Professional English at B2 level or above.
  • Willingness to work on site and travel within the Netherlands and Belgium. 

Pré's

  • Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco, Q-SYS, Biamp, Shure, Crestron, Extron or similar technologies.
  • Relevant manufacturer certifications or AVIXA CTS.
  • Professional working proficiency in Dutch.

I combine hands-on AV and IT experience with strong troubleshooting skills. A relevant technical qualification is helpful, but practical competence and experience are more important than a specific degree.

Working at DEKOM - How do I work?

At DEKOM, technology and collaboration go hand in hand. Our “stay human” culture means working professionally while remaining approachable, supportive and open. I take ownership of my work, communicate technical findings clearly and collaborate closely with colleagues across engineering, projects, installation and service.

What I can expect:
  • A collaborative international team with flat hierarchies and short decision-making processes.
  • Modern AV and Unified Communications technologies, tools and equipment.
  • A high level of trust, personal responsibility and room to organise my work.
  • Diverse customer projects across the Netherlands, Belgium and Europe.
  • Open communication and close cooperation across technical and project teams.
  • Opportunities to contribute ideas and improve staging procedures, technical standards and quality processes.
  • Professional development toward Senior or Lead Engineering, Commissioning, Technical Design or manufacturer specialisation.
  • A future-oriented working environment in professional collaboration and workplace technology.

We are looking forward to your application:

Tatjana Ulrich - Global HR Director - [email protected]

About us

DEKOM is a European-wide operating hidden champion and a leading full-service provider of Unified Collaboration & Conferencing solutions, media technology, and conference room construction. In collaboration with our national and international clients, we develop solutions for enhanced communication and collaboration among individuals, leveraging state-of-the-art technology.

Core Responsibilities

You will configure, test, and troubleshoot professional AV and Unified Communications systems prior to customer installation. Additionally, you will document configurations and provide clear technical handovers to the installation teams.

Requirements

Candidates must have practical experience in AV, UC, or IT systems integration along with basic networking knowledge. Proficiency in English is required, and the ability to travel within the Netherlands and Belgium is essential.

Benefits

  • Professional development opportunities
  • International team environment
  • Modern AV and UC technologies
  • Flexible and trust-based working environment

About DEKOM GmbH

Industry: Telecommunications

Company size: 201-500 employees

We are DEKOM – your global partner for hybrid collaboration and smart meeting solutions. For over 30 years, we’ve been helping organizations transform the way they communicate, collaborate and work. From modern video conferencing to fully integrated media technology environments, we design solutions that make meetings more efficient, more productive and simply better. With locations across Europe and the US, we combine international reach with local expertise. Our teams are on site wherever our customers need us – delivering global service with a personal touch. What makes us different? We don’t just deliver technology – we deliver real value. As a vendor-independent system integrator, we focus on what truly fits our customers’ needs, helping them reduce costs, improve productivity and gain a competitive edge. And the best part: everything comes from a single source. From consulting and planning to implementation, training and ongoing support – we guide our customers through the entire process, ensuring seamless and future-proof solutions. At DEKOM, we believe that better communication creates better business. That’s why we turn technology into meaningful solutions – every day.

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