Solutions Engineer (m/f/x) | AV, Unified Communications & Microsoft Teams Rooms
€50,000 - €55,000 per year
Key Skills
Job Description
What will I do?
- I lead technical discovery workshops and identify business, user and technical requirements.
- I translate customer requirements into practical AV, UC and workplace technology solutions.
- I design high-level concepts for meeting rooms, boardrooms, training rooms, town halls and collaboration spaces.
- I present solution concepts, design choices and technical implications to customers and stakeholders.
- I support Account Managers with solution positioning, quotations, proposals and tenders.
- I define project scope, assumptions, dependencies and acceptance criteria.
- I work closely with Technical Designers and Engineers to transform approved concepts into detailed designs and Bills of Materials.
- I advise customers on Microsoft Teams Rooms, room-based collaboration, licensing, connectivity and service readiness.
- I stay up to date on workplace technology, collaboration platforms and industry developments.
What do I have to bring? My skills and experience:
Must-have requirements
- At least 3 years of experience in AV, Unified Communications, workplace technology, pre-sales engineering or solution architecture.
- Experience translating customer requirements into technically feasible and commercially realistic solutions.
- Knowledge of Microsoft Teams Rooms and Microsoft 365-related dependencies.
- Experience conducting customer workshops, technical discovery sessions and solution presentations.
- Dutch (CEFR B2 or higher) and English (CEFR B2 or higher).
- Willingness to travel within the Netherlands, Belgium and occasionally internationally.
- Relevant technical education or equivalent professional experience in AV, IT, UC or solution engineering.
Preferred qualifications
- Bachelor's degree (HBO) in IT, Engineering, Audiovisual Technology or a related field.
- Microsoft Teams Rooms, videoconferencing or manufacturer certifications.
- Q-SYS/QSC certification.
- Experience with enterprise customers, tenders and Statements of Work.
- Knowledge of Zoom, Google Meet or Teams Rooms Pro Management.
- French or another European language.
Working at DEKOM - How do I work?
What I can expect:
- A collaborative international team with flat hierarchies and short decision-making processes.
- A high level of trust, personal responsibility and room to organise my work.
- Open communication and close cooperation across departments and disciplines.
- Opportunities to contribute ideas and help improve processes, standards and ways of working.
- A future-oriented working environment focused on communication, collaboration and workplace technology.
- Development opportunities toward Senior Solutions Engineering, Solution Architecture, Technical Consulting or commercial and technical leadership roles.
We are looking forward to your application:
Tatjana Ulrich- Global HR Director- [email protected]About us
DEKOM is a European-wide operating hidden champion and a leading full-service provider of Unified Collaboration & Conferencing solutions, media technology, and conference room construction. In collaboration with our national and international clients, we develop solutions for enhanced communication and collaboration among individuals, leveraging state-of-the-art technology.Core Responsibilities
The Solutions Engineer translates customer needs into scalable AV and Unified Communications solutions by leading technical discovery workshops and designing high-level concepts. They also support account managers with proposals and collaborate with technical designers to create detailed project specifications.
Requirements
Candidates must have at least 3 years of experience in AV, UC, or pre-sales engineering with proficiency in Microsoft Teams Rooms and Microsoft 365. Strong communication skills in both Dutch and English are required, along with the ability to travel within the Benelux region.
Benefits
- International team
- Flat hierarchies
- Professional development opportunities
- Flexible work organization
About DEKOM GmbH
Industry: Telecommunications
Company size: 201-500 employees
We are DEKOM – your global partner for hybrid collaboration and smart meeting solutions. For over 30 years, we’ve been helping organizations transform the way they communicate, collaborate and work. From modern video conferencing to fully integrated media technology environments, we design solutions that make meetings more efficient, more productive and simply better. With locations across Europe and the US, we combine international reach with local expertise. Our teams are on site wherever our customers need us – delivering global service with a personal touch. What makes us different? We don’t just deliver technology – we deliver real value. As a vendor-independent system integrator, we focus on what truly fits our customers’ needs, helping them reduce costs, improve productivity and gain a competitive edge. And the best part: everything comes from a single source. From consulting and planning to implementation, training and ongoing support – we guide our customers through the entire process, ensuring seamless and future-proof solutions. At DEKOM, we believe that better communication creates better business. That’s why we turn technology into meaningful solutions – every day.