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Branch Manager (m/v/d)

Flink

Nijmegen
Full-time
2-5 years experience
On-site

€3,200 - €3,900 per month

Key Skills

Operational management
Team leadership
Process optimization
Coaching
Talent development
Scheduling
Recruitment
Onboarding
Customer experience management
Performance management

Job Description

Company Description Are you an experienced leader with a passion for optimizing operations and managing teams? At Flink we’re always looking for exceptional talent to help drive our growth and deliver outstanding service. To support this, we’re building a talent pool for potential future Hub Manager positions and we’d love to hear from you! We offer a competitive salary based on experience, and a range of fantastic Flink benefits, including 20% off your own Flink groceries. By joining our pool, you’ll receive quarterly updates on our operations and you’ll be the first to know once a position becomes available. Once a position opens, we will reach out to you to discuss the opportunity further. In the meantime, please let us know your preferred province, so we can match you with the perfect location when a role goes live. Take the next step in your career with Flink - we look forward to connecting with you Job Description Manage and optimise the operational flow of the hub, ensuring the picking, packing, and delivery processes are efficient and meet customer expectations; Lead, coach, and inspire a team of 3-5 shift leads, providing guidance and support to ensure high performance and engagement; Ensure that the customer experience is always top-notch, making sure orders are processed correctly and delivered on time; Recruit, onboard, and train new pickers and riders, ensuring they are equipped to perform their roles efficiently and safely; Manage and maintain the schedule for pickers, riders, and shift leads, ensuring proper coverage for all shifts while keeping operations running smoothly; Foster an inspiring, motivating, and collaborative environment where everyone feels supported and driven to succeed. Qualifications You have at least 3 years of experience in an operational role, with a focus on process optimisation and team management; You have experience managing a team, with strong skills in coaching, developing talent, and providing feedback; You love structure and thrive in optimising processes to ensure everything runs like clockwork; You’re comfortable in a fast-paced, dynamic environment where priorities shift quickly and efficiency is key; You believe that success is a team effort and enjoy working collaboratively to achieve goals; You are fluent in English; Dutch is a plus; You are available to work fulltime. Additional Information A salary between €3200 and €3900 per month; A start-up environment with growth opportunities; An environment where you have a lot of impact and your ideas immediately come to fruition; A young and dynamic team; A flexible employer; Based on performance, there is an opportunity to earn a bonus of up to 12% of your salary. Flink evaluates all applicants based on competencies and work experience, without considering age, gender, origin, sexual preference or religion.

Core Responsibilities

Manage and optimize the operational flow of the hub to ensure efficient picking, packing, and delivery processes. Lead, coach, and inspire a team of shift leads while maintaining high standards for customer experience and operational performance.

Requirements

Requires at least 3 years of experience in an operational role with a focus on process optimization and team management. Candidates must be fluent in English and available to work full-time.

Benefits

  • 20% discount on Flink groceries
  • Performance bonus up to 12%
  • Growth opportunities

About Flink

Industry: Software Development

Company size: 5,001-10,000 employees

High-quality and fresh groceries delivered to your door in minutes. We are Flink - your online supermarket revolutionising the way you do your grocery shopping. With a wide selection of over 2,400 high-quality products, we aim to deliver to your door in minutes. We put our customers first and ensure all products delivered are fresh and nutritious. We are able to customise our national assortment to be able to offer you unique local products in every city. Our delivery hubs are located in densely populated inner city locations and we strive to be sustainable by delivering on electric bikes and using packaging that can be recycled. Founded by experienced e-commerce professionals and backed by some of the most renowned investors in Europe, we are growing rapidly and have a great hunger to continuously challenge ourselves.

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