Conversion24 logo

Dutch-Speaking Chat Operator

Conversion24

Amsterdam
Full-time
0-2 years experience
Remote Only

€13 per hour

Key Skills

Dutch
English
Customer service
WhatsApp support
Webchat
Lead qualification
Sales
Appointment setting
E-commerce
Communication
Detail-oriented

Job Description

C24 is expanding, and we're looking for talented Dutch-speaking Chat Operators to join our remote team. €13 per hour Fully remote Full-time We are specifically looking for Dutch-speaking candidates based in the Dutch Caribbean, including Curaçao, Aruba, Sint Maarten and Bonaire. This opportunity is intended for candidates based outside Europe who can communicate professionally in both Dutch and English. About the Role As a Chat Operator, you'll communicate with customers through WhatsApp and webchat, helping them with questions, appointments, purchases and other requests. You'll also qualify leads, identify sales opportunities and follow structured conversation flows and campaign guidelines. You'll have access to AI-supported tools to help improve efficiency and the customer experience. What You'll Do • Engage with customers through WhatsApp and webchat • Qualify and validate leads • Help customers book appointments, request information or complete purchases • Follow structured conversation flows and campaign guidelines • Identify and hand over qualified sales opportunities • Use AI-supported tools to improve efficiency and customer experience • Work toward response-time, quality and conversion targets What We're Looking For: • Based in Curaçao, Aruba, Sint Maarten or Bonaire • Fluent or highly proficient in Dutch, both written and spoken • Strong written English communication skills • Natural and professional communication style • Fast, accurate and detail-oriented • Comfortable with sales, lead qualification and performance targets • Able to work independently in a remote environment • Available for full-time work Experience in customer service, live chat, WhatsApp support, online sales, appointment setting, lead qualification or e-commerce is a strong advantage. What We Offer: €13 per hour Fully remote Full-time position WhatsApp and webchat-based customer communication AI-supported tools A performance-driven and growing environment

Core Responsibilities

Engage with customers via WhatsApp and webchat to handle inquiries, appointments, and purchases. Qualify leads and identify sales opportunities while following structured conversation flows.

Requirements

Candidates must be based in the Dutch Caribbean and possess fluent Dutch and strong written English skills. Experience in customer service, sales, or lead qualification is highly preferred.

Benefits

  • Fully remote
  • AI-supported tools

About Conversion24

Industry: Technology, Information and Internet

Company size: 11-50 employees

Conversion24 is the lead follow-up system for companies that generate leads at scale. We combine proven playbooks with AI across WhatsApp, RCS and voice to turn more leads into customers. Built on 10+ years of experience in customer engagement, working with leading brands across Europe. Every lead. Followed up. At scale.

Added Today