Key Skills

Job Description

OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As Director of Talent & Culture, you will lead a passionate team dedicated to shaping the associate experience across every stage of the journey, from attracting exceptional talent to developing future leaders and fostering a culture of belonging and excellence. Reporting to the Managing Director, with a dotted-line relationship to the Director of Talent & Culture EMEAC, you will oversee the Talent Acquisition Manager, Talent Development Manager, Talent & Culture Coordinator, and Talent & Culture Intern. As a member of the Executive Committee, you will collaborate closely with department leaders and corporate partners to ensure our people strategy supports the overall success of the hotel. YOUR ROLE As a strategic business partner and cultural ambassador, you will champion an exceptional associate experience while ensuring the hotel attracts, develops, engages, and retains outstanding talent. You will lead all Talent & Culture functions, driving initiatives that strengthen performance, engagement, learning, recognition, compliance, and organizational effectiveness. In this influential leadership role, you will help shape the culture of the hotel, foster meaningful relationships across the organization, and ensure our people practices reflect Rosewood Hotel Group’s values and commitment to excellence. Through your leadership, you will create an environment where associates thrive, teams perform at their best, and memorable guest experiences become possible. HOW YOU’LL MAKE THE PLACE Lead and inspire the Talent & Culture function, ensuring exceptional service standards and a people-first culture across the hotel. Develop and execute talent acquisition, onboarding, and workforce planning strategies that attract and retain exceptional talent. Partner with leaders across the hotel to strengthen performance management, succession planning, and leadership development initiatives. Champion associate engagement, recognition, wellbeing, and communication programs that foster a positive and inclusive workplace. Ensure compliance with employment legislation, company policies, and all Talent & Culture procedures and practices. Drive learning and development initiatives that enhance capability, professional growth, and organizational performance. Oversee compensation, benefits, payroll audits, and workforce analytics to support informed business decisions. Manage the Talent & Culture budget and contribute strategic insights as a member of the Executive Committee. COULD THIS BE YOU? You are a passionate people leader who thrives on creating engaging workplace cultures and meaningful associate experiences. You bring substantial leadership experience within Talent & Culture in a luxury or ultra-luxury hospitality environment. You have a strong understanding of employment legislation, associate relations, compensation and benefits, and Talent & Culture best practices. You are highly skilled at coaching leaders, developing high-performing teams, and driving organizational effectiveness. You combine strategic thinking with operational excellence, balancing long-term priorities with day-to-day business needs. You are confident managing budgets, workforce planning initiatives, and data-driven decision-making processes. You are an exceptional communicator and relationship builder, able to influence stakeholders at all levels of the organization. You are passionate about learning, development, and creating opportunities that help people achieve their full potential. OUR BENEFITS As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood. OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Core Responsibilities

The Director of Talent & Culture leads the HR function to shape the associate experience, from talent acquisition to leadership development. They act as a strategic business partner to ensure the hotel's people practices align with organizational goals and compliance standards.

Requirements

Candidates must have substantial leadership experience in Talent & Culture within a luxury or ultra-luxury hospitality environment. Strong expertise in employment law, associate relations, and strategic team management is required.

Benefits

• Medical coverage
• Retirement benefits
• Paid time off
• Complimentary room nights
• Learning and development opportunities
• Global career opportunities
• Paid parental leave