Key Skills

Job Description

About The Job As a Front Office Supervisor, you are responsible for the full flow of the Front Office and ensure that every guest experiences a smooth check-in and check-out. You provide all the information they need and brighten their stay with your warm, friendly service. You motivate and coach the team with great enthusiasm, making sure everyone is ready to deliver the high level of service our guests expect. The Front Office Manager can always rely on you. You support with scheduling, internal and external communication, and actively contribute to the daily Front Office operation. Every shift brings new challenges, but one thing never changes: you deliver quality and use your creativity to surprise guests and exceed expectations. LEONARDO HOTEL AMSTERDAM REMBRANDTPARK By now, we have become a well‑known name in Amsterdam-West. With eighteen floors, our hotel offers a spectacular view over the entire city. On the 17th floor, you’ll find Floor17, where you can enjoy delicious cocktails and dishes at 85 meters high. Our rooftop terrace hosts the most exciting events, such as movie nights, ice hockey games, and relaxing yoga sessions. Want to hold a meeting with a breathtaking view? That’s possible too! In short, Leonardo Hotel Amsterdam Rembrandtpark is a dynamic place to be! Job Requirements WHAT MAKES YOU THE PERFECT CANDIDATE ? You have completed a relevant vocational education and bring at least 1 year of Front Office experience in a similar role. You are proactive, creative and a natural team player. You enjoy working hard and are not afraid to take responsibility. You speak and write fluent Dutch and English. You are flexible in working hours; mornings, evenings or nights all work for you. Knowledge of Opera is a great plus. What’s In It For You Salary range per month, gross, for ages 20 and above. Travel allowance when living more than 10 kilometers from work. Overtime can be paid out or saved as extra time off. Access to training opportunities through various development programmes. Room to grow and develop your career within the organisation. Possibility to purchase products like an electric bike or phone at a reduced price with an average 40 percent tax benefit via FiscFree. Access to a global employee discount programme for overnight stays. A special experience including an overnight stay with dinner and breakfast during your ‘Know Where You Work’ moment. COME SOON TO DRINK COFFEE WITH US! Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: [email protected]

Core Responsibilities

Oversee the full flow of the Front Office to ensure smooth guest check-in and check-out experiences. Motivate and coach the team while supporting the Front Office Manager with scheduling and daily operations.

Requirements

Candidates need a relevant vocational education and at least one year of experience in a similar Front Office role. Fluency in Dutch and English is required, along with flexibility to work various shifts.

Benefits

• Monthly gross salary
• Travel allowance
• Overtime pay or time off
• Training and development programmes
• Career growth opportunities
• Tax-advantaged purchase of electric bikes or phones via FiscFree
• Global employee discount programme for overnight stays
• Complimentary overnight stay with dinner and breakfast