Key Skills

Job Description

Company Description Freelance is a flexible, project-driven work environment that supports organizations with specialized HR and administrative expertise. The company focuses on delivering reliable, compliant, and efficient support across benefits administration and HR coordination. Team members collaborate closely with clients to streamline processes, improve employee experiences, and ensure adherence to applicable regulations. The culture values professionalism, clear communication, and continuous learning to meet diverse client needs. Working at Freelance offers exposure to different industries and the opportunity to develop a broad HR skill set. Role Description The Benefits Administrator / HR Coordinator is a full-time, on-site role based in Gouda, responsible for supporting day-to-day HR operations with a strong focus on employee benefits. This role administers health, insurance, retirement, and other benefit programs, including onboarding and offboarding processes, maintaining accurate employee records, and responding to benefits-related inquiries. The position assists with compliance activities, including administration of U.S. Family and Medical Leave Act (FMLA), COBRA, and other regulatory requirements where applicable. Daily tasks include coordinating benefits enrollment, managing changes and updates, liaising with insurance providers, preparing documentation, and supporting HR projects such as policy updates and employee communications. The role also involves collaborating with internal stakeholders to ensure consistent HR processes and a positive employee experience. Qualifications Strong skills in Benefits Administration and Employee Benefits, with experience managing enrollment, changes, and terminations. Knowledge of regulatory programs such as U.S. Family and Medical Leave Act (FMLA) and COBRA, including related documentation and compliance processes. Experience working with Insurance plans, vendor coordination, and resolving benefit-related issues. Excellent organizational and administrative skills, with attention to detail and accuracy in handling employee data. Effective written and verbal communication skills, with the ability to explain benefit options and policies clearly. Ability to maintain confidentiality, exercise sound judgment, and handle sensitive information professionally. Proficiency with HRIS or HR databases, and common office software (e.g., Excel, Word, email and collaboration tools). Relevant education or training in Human Resources, Business Administration, or a related field; HR certification is an advantage. Experience in an HR coordinator or benefits-focused role, preferably in a multi-stakeholder or client-focused environment.

Core Responsibilities

The role is responsible for administering health, insurance, and retirement benefit programs while managing onboarding and offboarding processes. It involves coordinating benefits enrollment, ensuring regulatory compliance with FMLA and COBRA, and liaising with insurance providers.

Requirements

Candidates should have strong experience in benefits administration and knowledge of U.S. regulatory programs like FMLA and COBRA. Proficiency with HRIS tools and a relevant degree or HR certification are preferred.