Zoetermeer
Full-time
0-2 years experience
On-site

Key Skills

Care Coordination
Service Linkage
Community Outreach
Case Finding
Mental Health Screening
Case Management
Client Monitoring
Program Evaluation
Stakeholder Engagement
Dementia Care

Job Description

Job Description The Case Associate is responsible for supporting the team during outreach events, and assisting to monitor the well-being of clients assigned to him/her. As part of the CREST team, you will be responsible to support clients with or who are at risk of mental health issues and/or dementia by linking them to the necessary support and resources. monitor and support clients in the community as assigned by the lead. for organizing and conducting outreach to increase mental health and dementia awareness and promote early identification. work with regional health services, Hospitals, volunteers, grassroots, schools, internal organisation departments etc. on activities and programmes for the seniors. Essential Duties and Responsibilities: Provide care coordination and service linkage to clients with or who are at risk of mental health issues and/or dementia, with the appropriate resources and support including caregiver support. Plan and conduct outreach to the community and stakeholders including faith-based, corporate and community organisations to promote mental wellness and mental health awareness. Plan and conduct targeted mental health and dementia case finding/screening to promote early identification and facilitate timely support. Plan and organize structured preventive activities and/or programmes for the community, those at risk of mental health conditions and clients. Conduct regular visits to monitor the well-being of the client (NTUCH CCMS/CREST). Support in initial assessment of walk-ins and referral cases, follow up with intervention plans for clients as per the prescribed care plan. Involve in the evaluation and documentation of the programme. Any other duties as assigned by reporting officer or Head of Community Social Services Additional Responsibilities: Support in weekend outreach event occasionally Qualification Diploma in Social Service, Psychology or Counselling Other Information It would be great if you possess the below Independent and outgoing attitude, accommodative and team player.

Core Responsibilities

The Case Associate provides care coordination and service linkage for clients with mental health issues or dementia. They are responsible for conducting community outreach, screening for early identification, and monitoring client well-being through regular visits.

Requirements

A Diploma in Social Service, Psychology, or Counselling is required. Candidates should possess an independent, outgoing attitude and be a collaborative team player.

About NTUC Health Co-operative Limited

Industry: Hospitals and Health Care

Company size: 1,001-5,000 employees

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic. Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community. For more information, please visit our website or follow us on Facebook, Instagram, and LinkedIn.

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