Key Skills

Job Description

Are you passionate about building long-term customer relationships and driving sustainable business growth? Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions? Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions? Practical Information Location: Amsterdam, Netherlands | Reports to: Direct Sales Manager | Visa Requirements: Valid working rights for the Netherlands | Language Requirements: Fluent/professional Dutch and English, written and verbal As a Senior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth. Key Responsibilities Build and maintain strong, long-term customer relationships as the primary point of contact Develop trusted advisor relationships with key stakeholders and executive sponsors Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction Identify customer business needs and position appropriate SoftwareOne solutions to create business value Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities Job Requirements Degree in Business, Marketing, or related discipline preferred Strong experience managing strategic customer accounts in a B2B environment Experience working with Public Sector customers and tender processes Knowledge of customer relationship management practices and CRM tools Effective communication, stakeholder management, and collaboration skills Commercial mindset with excellent analytical, organizational, and problem-solving abilities What we offer Flexible hybrid working model Flexible working hours Extensive training and career development opportunities Company car or mobility budget Unlimited Holidays The full list of benefits will be shared during the interview process. Company description SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

Core Responsibilities

The Senior Account Manager is responsible for developing strategic customer relationships and driving account growth within a designated portfolio. They act as a trusted advisor to align software, cloud, and AI solutions with customer business objectives to increase profitability and satisfaction.

Requirements

Candidates should have strong experience managing strategic B2B accounts, specifically with Public Sector customers and tender processes. A degree in Business or Marketing is preferred, along with proficiency in Dutch and English.

Benefits

• Flexible hybrid working model
• Flexible working hours
• Extensive training and career development opportunities
• Company car or mobility budget
• Unlimited Holidays