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Health and Well-being Case Specialist

International Baccalaureate

Part-time
2-5 years experience
Hybrid

€57,475 - €71,844 per year

Key Skills

Case management
Sickness absence management
Dutch social security legislation
Gatekeeper Improvement Act
WIA
Privacy regulations
GDPR
Data analytics
Reporting
Policy development
Stakeholder management
Advisory skills
Communication
Problem-solving
Organizational skills

Job Description

Salary: between 57.475 - 71.844 Euro annually based on 40 hours (incl. 8% holiday allowance) 

Job Type: Part time 2.5-3 days/ week 

Contract: Fixed term (1 year)

Location: IB (International Baccalaureate®) Global Centre, The Hague 

Hybrid working opportunity 

Located in The Hague IB global centre, this role provides support to the Head of People as well as local management, while also having complete responsibility for its own tasks and project areas, in particular related to the health, wellbeing and sick leave of the The Hague Global Centre population. Overall, it ensures that Health and Sickness laws, legislation and practices are followed and delivered correctly for the The Hague Global Centre population, it takes oversight of sickness registration and administration, owns health & wellbeing People data and supports of analytics/dashboards, manage employee sickness cases, manages related external providers. It plays a key role in the prevention and reduction of long term and highly frequent sick leave in close cooperation with the AEM People Team as well as The Hague staff line management. This role actively participates in and contributes to the development and implementation of designated policies and procedures. The further purpose of the role is:

  1. Build manager capability to identify early warning signs
  2. Address recurring short-term absence promptly
  3. Provide employees with preventive information and wellbeing support
  4. Maximize internal interventions within the first six weeks
  5. Reduce reliance on occupational health referrals
  6. Actively manage long-term cases to shorten duration

Responsibilities

  • Conduct preventive discussions with managers and employees to ensure early signs of potential sick leave or lack of wellbeing are identified as early as possible,  adequate actions are taken and/or intervene in cases of work-related sick leave (particularly in the first 6 weeks of sick leave). Initiate consultations with the company doctor or otherwise Occupational Health Service when required, whilst reducing their involvement from the beginning.  
  • Act as the main point of contact between IB/People AEM team and the Occupation Health Service around the management and required actions around long term sick leave cases, coordination of meetings, follow up on OCHS feedback and advised interventions. Liaise and communicate with line managers and employees on their sick leave case(s). Organize/prepare and manage the 6-weekly Social Medical Team meeting. Where possible expand or improve current set ups 
  • Ensure the execution of the Gatekeeper Improvement Act, managing the related actions and communication with managers and employees. 
  • Discuss and advise the regional People Partners on the (potential) sick leave cases in their designated Departments 
  • Serve as (one of ) the Global Centre’s the organization’s Prevention Officer(s), advising on health & safety issues and act as the point of contact for staff around health and safety issues. Participate in required meetings with stakeholders such as the Works Council. 
  • Analyze sick-leave trends and provide reporting and advise to the Head of People, AEM People Team as well as (Senior) Management for their departments/Offices.
  • In close collaboration with the Head of People, execute and maintain the Action Plan related to the Office Health & Safety Assessment  
  • Provide training to line managers on prevention and handling of sickness cases
  • Provide wellbeing sessions and workplace assessments

Qualifications

  • Bachelor’s degree (HBO/WO), preferably in Human Resources, Applied Psychology, or Business Administration.

  • Proven experience in sickness absence case management preferably an organization with a highly educated population 

  • In-depth knowledge of Dutch social security legislation.

  • Expert understanding of the Gatekeeper Improvement Act (Wet verbetering poortwachter).

  • Familiarity with the WIA (Work and Income (Capacity for Work) Act).

  • Strong understanding of privacy regulations (AVG / GDPR) regarding medical data.

  • Language & Communication Skills

  • Fluency in English and Dutch, both written and spoken.

  • Ability to explain complex Dutch legislation clearly to international employees and managers

  • Strong advisory skills for consulting with managers, People team, and occupational health physicians (bedrijfsarts).

  • Empathic yet result-oriented approach.

  • Strong problem-solving abilities.

  • High level of organizational skills to monitor strict statutory deadlines.

In addition to your salary, we offer an attractive range of benefits including: 

  • employer pension contribution
  • 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave 
  • Life assurance 
  • Flexible working hours 
  • Excellent continuous professional development
  • 1.5% Flexible benefits allowance

Applications will be accepted until 16 September 2026. 

Diversity and Inclusion Statement: We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.

Core Responsibilities

The specialist manages employee sickness cases, ensures compliance with health and sickness legislation, and coordinates with occupational health services. They also analyze sick-leave trends, provide reporting to management, and support the development of health and wellbeing policies.

Requirements

Candidates must hold a bachelor's degree in Human Resources, Applied Psychology, or Business Administration and possess proven experience in sickness absence case management. Proficiency in Dutch social security legislation, specifically the Gatekeeper Improvement Act, and fluency in both English and Dutch are required.

Benefits

  • Employer pension contribution
  • 25 Days annual leave
  • Life assurance
  • Flexible working hours
  • Continuous professional development
  • Flexible benefits allowance

About International Baccalaureate

Industry: Technology, Information and Internet

The International Baccalaureate® (IB) offers four high quality international education programmes to more than one million students in more than 146 countries.

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