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Customer Support - France

Extron

Amersfoort
Full-time
2-5 years experience
Hybrid

Work Arrangement

Office Days per Week: 3 days

Key Skills

French
English
Customer service
Technical support
Quotation management
B2B
Communication
Computer literate
Attention to detail
Organization
Adaptability
Professional attitude
Task prioritization

Job Description

Office: Extron Europe Location: Amersfoort, Netherlands Department: Sales # of Openings: 1 CUSTOMER SUPPORT - FRANCE General Responsibilities Provide excellent customer service Technical knowledge and support of all Extron products Issue and follow-up on quotations Handle customer requests Develop and maintain close relationships and contact with dealer base Coordinate the Extron School attendees each month (participating during lunches and/or dinners with customers) Must Have Skills Excellent to native communication skills in French (written and verbal) Fluent English language skills both verbally and written Technically literate or have affinity with technical products Preferably 2 years of experience in a B2B customer service department Initiative, adaptability, representative and professional attitude Strong attention to detail, highly organized, computer literate Ability to prioritize tasks and requests Ability to work well in a fast-paced professional office environment We offer Next To a Good Monthly Salary We Offer 13th month Pension Health insurance contribution Hybrid working module (3 days in the office) Full audio-visual product training And more

Core Responsibilities

The role involves providing technical support for Extron products and managing customer quotations. You will also maintain dealer relationships and coordinate monthly Extron School attendee events.

Requirements

Candidates must be fluent in both French and English and possess technical literacy or affinity for technical products. At least 2 years of experience in a B2B customer service environment is preferred.

Benefits

  • 13th month
  • Pension
  • Health insurance contribution
  • Hybrid working module
  • Full audio-visual product training

About Extron

Industry: Appliances, Electrical, and Electronics Manufacturing

Company size: 1,001-5,000 employees

Extron – The AV Technology Leader. Every day, millions of people around the world are having their experiences enhanced by Extron audiovisual signal processing, distribution, and control solutions. We design advanced technologies to create better looking images, higher quality sound, systems that are easier to control and work more reliably. Our powerful asset management tools are helping technology professionals efficiently manage large numbers of audiovisual systems deployed throughout their enterprises and institutions. Extron AV technology solutions serve the diverse needs of organizations around the world and are deployed in a wide variety of corporate, educational, government, healthcare, retail, and entertainment applications. Career opportunities at www.extron.com/careers

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