Key Skills

Job Description

About the Intership We are looking for a motivated and passionate NIO House Specialist intern to join the team at NIO House Amsterdam. In this intership you will get hands-on experience working in an innovative environment and supporting various aspects of the NIO House operations, customer engagement, and brand-building efforts. This is an exciting opportunity to be part of a forward-thinking company, contribute to the electric vehicle revolution, and gain valuable experience in a dynamic, customer-focused setting. Key Responsibilities Customer (User) Engagement & Support: Support the team in welcoming visitors and NIO community members, while providing information about NIO House Amsterdam, NIO services, and the overall user experience. Event Coordination: Assist in organizing and coordinating community events, workshops, product showcases, and user activities within NIO House Amsterdam. Contribute creative ideas to further enhance the user journey and community engagement. Brand Ambassador: Represent NIO’s values, vision, and premium lifestyle by ensuring every visitor and user enjoys a warm, inspiring, and memorable experience at NIO House Amsterdam. Operational Support: Provide support in the daily operations of NIO House Amsterdam, including showroom presentation and maintenance, inventory management, reservations, and administrative tasks to ensure smooth day-to-day operations. Content Creation: Support the development of marketing materials and social media content to promote NIO House Amsterdam events, campaigns, and community initiatives. Market Research: Conduct research on market trends, user feedback, and competitor activities to help the team better understand and respond to the local market. Cross-functional Collaboration: Work closely with different teams, including User Development (Marketing), User Support, and Sales, to contribute to NIO’s growth and community-building efforts in the Netherlands. Requirements Currently pursuing or recently completed a Bachelor’s or Master’s degree in Marketing, Business, Communication, Hospitality, or a related field. Strong communication and interpersonal skills with a user-first and hospitality-driven mindset. Comfortable working in a dynamic, fast-paced environment with strong attention to detail. Available to work weekends and support events when needed. Fluent in English (Dutch and/or Mandarin is a plus). Familiarity with social media platforms and content creation tools is considered a plus. Positive, proactive, and eager to learn, with a creative and hands-on attitude. Affinity with premium brands, hospitality, lifestyle concepts, or electric mobility is a plus. What We Offer: Hands-on experience in a cutting-edge company within the rapidly growing electric vehicle industry. The opportunity to work in a collaborative and international environment. Exposure to various functions, including customer engagement, marketing, and event planning. Mentorship from experienced professionals who will support your personal and professional development. A chance to contribute to the future of mobility and sustainability. About NIO House: NIO House is a lifestyle center designed to showcase NIO’s electric vehicles while offering a space for community engagement and innovation. It combines a premium showroom with a café, workspaces, and event venues, bringing people together around the themes of sustainability, technology, and culture. This space reflects NIO’s commitment to creating a user-centric ecosystem where people can connect, share ideas, and experience the future of smart mobility.

Core Responsibilities

The intern will support daily operations, customer engagement, and event coordination at the NIO House Amsterdam. They will also contribute to brand-building efforts, content creation, and market research to support the local team.

Requirements

Candidates must be currently pursuing or have recently completed a degree in Marketing, Business, Communication, Hospitality, or a related field. Strong communication skills, a hospitality-driven mindset, and availability to work weekends are required.

Benefits

• Hands-on experience
• International environment
• Mentorship
• Professional development