Key Skills

Job Description

Job Description Are you passionate about fashion, customer experience, leadership, and driving commercial success? We are always looking for future talent to join our Talent Community across our Portfolio Brands: & Other Stories, ARKET, COS, and Weekday. As a Future Department Manager, you'll have the opportunity to lead and develop teams, deliver exceptional customer experiences, and drive business results within one of our inspiring store environments. By joining our Talent Community, you'll be considered for upcoming Department Manager opportunities across our brands and locations. Qualifications Good knowledge of store operations & standards from previous experience working in retail, preferably within a fashion environment Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service. Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers. Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development. Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed. Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests. Comfortable working varied hours, including evenings, weekends, and holidays. Good English language skills Preferable but not mandatory Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards. Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance. Additional Information We're building a network of future Department Manager across our H&M Group Portfolio Brands. If you're ready to take the next step in your retail career, we'd love to hear from you and keep you in mind for future opportunities. Company Description Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look. ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life. COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Weekday is a creative multi-space featuring Weekday, Cheap Monday, Monki, exclusive drops, second hand and more. A mix of culture-inspired brands that evolve with the now and embrace the many true expressions of youth. Weekday is more than fashion - it's a platform for moods, moments, and culture in motion. Ready to apply? Click "I'm Interested" to securely upload your CV. Our recruitment team will review your application and get in touch with you shortly for an initial conversation. It's a chance for us to learn more about your experience, career aspirations, and discuss the opportunity to join our Talent Community for future Department Management opportunities across our Portfolio Brands. An integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.

Core Responsibilities

You will lead and develop store teams to deliver exceptional customer experiences while driving commercial success. The role involves managing store operations and using retail KPIs to optimize business performance.

Requirements

Candidates must have previous retail experience with a strong understanding of store operations and standards. Excellent communication skills, a customer-focused mindset, and the ability to work flexible hours are required.