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Front office Supervisor

Corendon Hotels & Resorts

Amsterdam
Full-time
2-5 years experience
On-site

€2,645.47 - €2,800 per month

Key Skills

Front office management
Guest services
Team leadership
Check-in and check-out
Complaint handling
Administration
Invoicing
Sales
Communication
Hospitality management
Telephone exchange operation

Job Description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA. We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you. What is the benefit for me? A fulltime salary between €2.645,47,- & €2.800,- per month A stylish, dynamic, international working environment; A unique opportunity to be part of a fun, friendly and enthusiastic team; Special discounted (staff) rates for 9000+ Marriott hotels worldwide for you, your family and friends! Personal coaching & training to support you in your day-to-day job Career opportunities within the Corendon group; Space for own initiative; A you know where you work day, so you will receive 1 overnight stay for 2 people and can enjoy a delicious dinner; We organize many social activities, such as our Associate Appreciation Week, an annual Staff Party, Friday afternoon drinks and Team outings, AMAZING discounts with Corendon tour operator, from all-inclusive holidays up to 2 FREE flight tickets per year Special discount. Not only for you, but for your friends and family too! Want to try out one of our Mondi restaurants? We will give you 25% discount on your total bill. Need some time to recharge? We have our own spa and wellness which you can enjoy with a huge discount. Also, you will get 2 massages for FREE per year. Join the Corendon family as our brand new Front office Supervisor! We are looking for an enthusiastic and experienced Front Office Supervisor to join our lovely hotel in Badhoevedorp. Corendon has three hotels in the Netherlands, including the Corendon Amsterdam Schiphol Airport Hotel in Badhoevedorp. Since December 2023, our hotels have proudly become part of the Marriott International family, opening up even more opportunities for growth, training, and international exposure. As a Front Office Supervisor, you will play a key role in ensuring our guests receive a warm welcome, smooth check-in and check-out experiences, and exceptional service throughout their stay. You will supervise and support the front office team, help optimize daily operations, and maintain our high standards of hospitality. This is your chance to be part of a dynamic, international team, where your skills are valued, and your contribution makes a real difference in creating memorable experiences for our guests. What does the job involve? As our Front Office Supervisor you are the face of the hotel and you provide a warm welcome and manage the Front Office Hosts. The supervisor manages the Hosts and interns. In this position you are also responsible for checking in and out of guests and provide service during the entire stay. This includes providing tourist information, handling all questions and complaints from guests, taking and passing on messages, but also activities such as operating the telephone exchange and maintaining administration. You also take care of sales activities and ensure the presentation of the working environment. You actively contribute to improvement proposals within the Front Office Team. You are also responsible for registration, invoicing and administration. Acquisition Acquisition in response to this vacancy is not appreciated. With this vacancy we recruit our new colleagues ourselves. Commercial telephone calls from mediation agencies to the HR colleagues of the hotels are therefore pointless and will not be processed.

Core Responsibilities

The Front Office Supervisor manages the front office team and interns while ensuring a warm welcome and smooth check-in/check-out experience for guests. They are also responsible for handling guest inquiries, complaints, administrative tasks, and contributing to operational improvements.

Requirements

The role requires an enthusiastic and experienced professional capable of leading a team in a dynamic hotel environment. Candidates must be skilled in guest service, administration, and maintaining high hospitality standards.

Benefits

  • Staff rates for Marriott hotels
  • Personal coaching and training
  • Career opportunities
  • Overnight stay and dinner for two
  • Associate appreciation week
  • Staff party
  • Friday afternoon drinks
  • Team outings
  • Discounts with Corendon tour operator
  • Free flight tickets
  • Restaurant discount
  • Spa and wellness discount
  • Free massages

About Corendon Hotels & Resorts

Industry: Hospitality

Company size: 1,001-5,000 employees

Corendon Hotels & Resorts started in 2014 as the brand new subsidiary of Corendon Group. We offer hotels and resorts at convenient locations with personal service. Our reliable, friendly and service-oriented teams work hard to exceed your expectations. Central to our philosophy are corporate social responsibility and sustainability. We can ensure that you will have an unforgettable stay! Corendon Hotels & Resorts develops innovative hotels in the most visited capitals and holiday destinations with a focus on attractive locations. We offer value for money! Both business and leisure travelers will feel at home with us. The first hotel of Corendon Hotels & Resorts, Corendon City Hotel Amsterdam, has opened its doors in 2015 in Amsterdam Nieuw-West. Begin 2018, Corendon Village Hotel Amsterdam, has joined the group. This hotel is the largest hotel of the Benelux consisting of 680 hotel rooms & suites. Corendon Hotels & Resorts is part of Corendon Group with well-known sister companies such as Corendon Vliegvakanties, Corendon Airlines and Corendon Dutch Airlines. The head office of Corendon Hotels & Resorts is in Amsterdam.

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