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Marketing and Customer Success Intern

Socials

Rotterdam
Full-time
0-2 years experience
Remote OK

€300 - €350 per month

Key Skills

Content creation
Social media marketing
Customer engagement
Video editing
Graphic design
Community management
Lead nurturing
Influencer partnership management
Communication
Organization
Canva
CapCut
Premiere
Instagram
TikTok

Job Description

Type: Internship, Full-Time Start Date: October 2026 About the role Socials is looking for a high-energy Marketing and Customer Success Intern to support our content, community, and customer engagement work across both brands. You will create content that gets seen, build relationships with content creators, and stay close to our leads and customers. This is a hands-on role with real ownership from day one, and because we are a small, fast-moving team, you will also jump in wherever the team needs support. If you want to learn how marketing actually works inside a growing company, this is it. What you will do Content and social media: Create content for our social channels and websites, including videos, carousels, and other creatives. Help manage the content calendar and keep our platforms active and consistent. Creator partnerships: Find content creators who fit our brands, reach out to them, and help manage those relationships. Customer engagement: Follow up with leads, check in with customers, and keep our community channels active, primarily via WhatsApp. Everything else: Support the wider team with whatever comes up. Priorities shift quickly, and we value people who are happy to get stuck in. Who you are High energy and genuinely positive, you bring momentum to the team A team player who communicates openly and helps where needed Eager to learn, you ask questions, take feedback well, and improve fast Curious about marketing and motivated to build real skills in content, social media, and customer engagement Comfortable being on camera and talking to people Organised and reliable, you follow through without being chased Nice to have Experience with video editing tools (CapCut, Premiere, or similar) and design tools like Canva Familiarity with Instagram, TikTok, and other platforms as a creator, not just a user Any previous marketing, social media, or customer-facing experience (personal projects count) What you will learn End-to-end social media marketing: strategy, production, scheduling, and analytics Creator and influencer partnership management Lead nurturing and customer success fundamentals How a fast-growing European company operates day to day What we offer Monthly internship allowance of €300 to €350, based on experience Flexibility in how and where you work, with room to fit your schedule around studies Freedom to test your own ideas, from new formats to campaigns Real ownership from day one, your work goes live and you see the results A front-row seat in a growing student ecosystem, with access to our events, trips, and community The possibility of a longer-term role for interns who perform well How to apply Send us your CV plus one example of content you have made (a video, a carousel, a post, anything you are proud of). Tell us in two or three sentences why this role fits you.

Core Responsibilities

You will create engaging content for social media and websites while managing the content calendar. Additionally, you will build relationships with content creators and handle customer engagement through community channels.

Requirements

The ideal candidate is a high-energy, organized individual with a passion for marketing and content creation. Experience with video editing and design tools like Canva or Premiere is considered a plus.

Benefits

  • Flexibility in work location and schedule
  • Access to company events, trips, and community
  • Opportunity for a longer-term role

About Socials

Industry: Social Networking Platforms

Company size: 11-50 employees

Socials is the ecosystem for students living abroad. Moving to a new country for your studies is one of the biggest leaps you'll take. We make it feel less like a leap. Before students even land, we connect them with the people they'll share the experience with, in online communities across more than 200 cities. Once they arrive, we turn those communities into real life. Events to meet people. Housing to settle in. Trips, discounts and the everyday things that make a new city start to feel like home.

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