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Advanced Field Service Engineer High Energy

IBA (Ion Beam Applications)

Rozzano, Dresden, Groningen, Seville, Santiago de Compostela, Schwarzenbruck, Milan, Barcelona, Valencia, Trento, Rome, Madrid, Essen, Louvain-la-Neuve
Full-time
5-10 years experience
On-site

Key Skills

Electro-mechanics
Troubleshooting
Root-cause analysis
System installation
High-energy physics
Nuclear medicine
High-frequency systems
Magnet power supplies
Radar systems
Optical beam systems
CMMS
Technical documentation
Team leadership
Interpersonal skills
Communication

Job Description

Mission

 

Are you an engineer ready to install and maintain medical technology around the world? Join IBA’s mission to fight cancer by delivering advanced particle accelerators for radiopharmaceutical production. 
As a Field Service Engineer for our Radiopharma Systems, you will be a key player in bringing installing and maintaining life-saving technologies to hospitals worldwide. You will focus particularly on the high-energy (>30 MeV) accelerator components at customer locations to ensure seamless interventions on advanced systems that have a real impact. You will help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements. 
As a specialist in innovative solutions, you’ll represent IBA with confidence and expertise.

Key responsibilities

 

As a Field Service Engineer - Radiopharma Systems, you will:

  • install equipment/systems according to the defined planning, procedure timelines and operating processes
  • maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems
  • debug and report bugs to the R&D Team, and you oversee testing equipment/systems according to the specifications
  • train less experienced colleagues to use properly and safely equipment/systems
  • document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy
  • with the rest of the team, you are on call to provide a helpdesk service and respond to various problems of our clients 

Skills and Qualifications

 

We are searching for an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel worldwilde.

 

You have 

  • A Master’s degree in electro-mechanics or equivalent through experience
  • Successful experience in installing, maintaining and troubleshooting complex systems (ideally in high-energy physics, nuclear medicine, high-frequency systems, magnet power supplies, radar systems, or optical beam systems)
  • Proven expertise in root-cause analysis, with the ability to lead large-scale system troubleshooting
  • Strong interpersonal skills and the ability to communicate effectively with both customers and the IBA team
  • Excellent oral and written communication skills in English

 

And you are 

  • A driven, proactive and hands-on individual 
  • Able to organize your work autonomously and take initiatives 
  • Willing to travel up to 60% of your time, including mostly week-ends 
  • Willing to work different shift times, when necessary 
  • Capable of handling pressure in stressful situations 
  • Capable of adapting to different cultures and various interlocutors 

What we offer

 

  • Attractive Benefits: Competitive package including company car, meal vouchers, group insurance, and more.  
  • Travel the world/International Adventure: Embrace the opportunity to travel across continents while supporting high-tech equipment on-site. Approximately 60% of your time will be spent abroad.    
  • Internal Mobility: Benefit from diverse career development opportunities across departments and projects within a growing, global company.  

Core Responsibilities

The Field Service Engineer will install, maintain, and repair advanced particle accelerator systems at customer sites worldwide. They are also responsible for debugging equipment, training colleagues, and providing helpdesk support to ensure high customer satisfaction.

Requirements

Candidates must hold a Master’s degree in electro-mechanics and possess proven experience in troubleshooting complex high-energy or medical systems. The role requires a proactive, hands-on individual willing to travel internationally up to 60% of the time.

Benefits

  • Company car
  • Meal vouchers
  • Group insurance

About IBA (Ion Beam Applications)

Industry: Medical Equipment Manufacturing

Company size: 1,001-5,000 employees

IBA (Ion Beam Applications S.A.) is the world leader in particle accelerator technology. The company is the leading supplier of equipment and services in the fields of proton therapy, considered to be the most advanced form of radiation therapy available today, industrial sterilization, radiopharmaceuticals and dosimetry. The company, based in Louvain-la-Neuve, Belgium, employs approximately 2,000 people worldwide. IBA is a certified B Corporation (B Corp) meeting the highest standards of verified social and environmental performance.

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