User Experience Study Tester - OKX Crypto Exchange
$18 - $25 per hour
Key Skills
Job Description
Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.
Role OverviewWe are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.
You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.
What You’ll Do- Register a new account on OKX and competitor apps
- Complete identity verification (ID scan & selfie)
- Deposit funds (fully reimbursed)
- Make an initial crypto purchase
- Narrate your thoughts aloud while recording your screen and audio
- Submit recordings and written feedback questionnaires
- Attend a weekly 1-hour debrief call (Fridays)
- New users (must NOT have used OKX or competitor apps before)
- Valid government ID (passport, driver’s license, residence permit, or eID)
- Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
- Fluent in local language + able to narrate in English
- Access to both Android and iOS devices
- Ability to record screen with clear audio in a quiet, private space
- Thoughtful, natural-paced participation (no rushing)
- Clear, specific narration and written feedback
- Ratings consistent with explanations provided
- Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)
- Netherlands, France, Germany: $20–$25 PER 1-HOUR SESSION
- Poland: $18–$20 PER 1-HOUR SESSION
- Full payment for work meeting project standards
- Higher tier rates available for consistently strong quality
- Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT
- Duration: 1 hour
- Testers notified one week in advance
This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely.
Core Responsibilities
Testers will perform a guided first-time user journey on the OKX cryptocurrency exchange app, including account registration, identity verification, and fund deposits. Participants are required to narrate their experience aloud while recording their screen and provide detailed feedback during weekly debrief calls.
Requirements
Candidates must be new users who have not previously used OKX or competitor apps and possess a valid government ID and a working payment method. Applicants must be fluent in their local language, capable of narrating in English, and have access to both Android and iOS devices.
About Volga Partners
Industry: Software Development
Company size: 1,001-5,000 employees
Volga Partners is a global leader in generative AI (GenAI) innovation, building and deploying advanced AI solutions that power real-world business transformation. We design intelligent systems, custom large language model (LLM) applications, and next-generation automation that help organizations operate smarter, faster, and more efficiently. Our mission is to make GenAI practical, scalable, and impactful. We go beyond implementation—specializing in refining and enhancing LLMs with exceptional accuracy across high-value professional domains including finance, healthcare, legal, and technology. By tailoring models for specific use cases, we enable our partners to achieve measurable outcomes and unlock new growth opportunities. With a global workforce of 5,000+ professionals across multiple countries, Volga Partners brings together diverse perspectives, cultures, and expertise. This diversity fuels innovation and allows us to deliver solutions that are both globally relevant and locally meaningful.