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Customer Manager, Inside Sales (m/f/d)

Lock GmbH

Naaldwijk
Part-time
2-5 years experience
Hybrid

Key Skills

Inside sales
Customer support
Technical sales
Quote preparation
CRM systems
MS Office
Communication skills
Data management
Order processing
Sales metrics analysis
Marketing support
Technical understanding

Job Description

Company name: Lock Drives B.V. Location: Naaldwijk Employment: 20 hours per week About Lock Drives Lock Drives is a leading provider of drive technology. Originally a German company, we have had an office in Naaldwijk, the Netherlands, for several years now. From the heart of the horticulture sector, we supply drive technology for greenhouses. This ensures that a grower can rely on good ventilation and shading – which forms the basis for a reliable yield. At Lock Drives, we therefore contribute to growing and cultivating all of the Netherlands’ vegetables, fruit, and ornamental plants! As the market leader in drive technology for greenhouse and livestock housing construction, we aim to further strengthen our position. To support our continued growth, we are looking for a Customer Manager, Inside Sales for our sales office at the World Horti Center in Naaldwijk, the Netherlands. Our employees are our most valuable asset – which is why we need you as our Customer Manager, Inside Sales (m/f/d) What you’ll do Providing phone-based support and advice to our customers and to the users of our products and services Preparing and following up on quotes Supporting our technical sales team Contributing to customer development Supporting the launch of new products and price adjustments Analyzing sales metrics Supporting the acquisition of new customers Order intake and processing Maintaining data and records in our IT systems Actively supporting marketing activities, e.g., at trade shows and events What you bring A completed commercial or technical qualification or degree, plus several years of professional experience Strong communication skills, enjoyment of working with customers, and a confident, professional demeanor A basic technical understanding Good MS Office skills and experience with CRM systems Good English skills; German is a plus An independent, reliable, and solution-oriented way of working Strong organizational skills, g What we offer Plenty of freedom and room for initiative Flexible working hours with the option to work from home An attractive compensation package with additional benefits A structured onboarding program with a mentoring concept A unique Lock company culture with regular company events Mutual trust and a respectful, appreciative way of working together If you’re ready to grow within a successful company, please send us your complete application, including your earliest possible start date and your salary expectations. You can send your application and any questions by email to [email protected].

Core Responsibilities

The Customer Manager will provide phone-based support, prepare quotes, and assist the technical sales team with customer development and order processing. They will also maintain CRM data and actively support marketing activities such as trade shows.

Requirements

Candidates must have a commercial or technical qualification or degree along with several years of professional experience. Strong communication skills, a basic technical understanding, and proficiency in MS Office and CRM systems are required.

Benefits

  • Flexible working hours
  • Work from home option
  • Attractive compensation package
  • Structured onboarding program
  • Mentoring concept
  • Company events

About Lock GmbH

Industry: Machinery Manufacturing

Company size: 51-200 employees

Lock Drives develops and produces manual and electric drives as well as complete systems for various lifting and positional adjustment tasks in all industries. Lock is the market leader in horticulture and agriculture applications with its ventilation and shading systems. The company's global network includes independent retailer, subsidiaries in the Netherlands, the US and China. This enables Lock to offer competent advice, engineering and fast on-site service.

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