Key Skills

Job Description

About Rejoes We are fast-growing second-hand fashion company with 20+ stores across the Netherlands. We are building a retail organization that combines strong operational standards with an energetic, hands-on approach to fashion and customer experience. As an Area Manager, you will be responsible for the day-to-day performance and operational continuity of a group of Rejoes stores. You will be constantly on the move, supporting store teams, solving problems and ensuring that our standards are consistently applied across your region. About the role You are responsible for making sure your region runs smoothly, teams are properly staffed, and recurring operational issues are identified and addressed. This is a highly hands-on position. No two days will be the same, and you should be comfortable travelling across the country, stepping into stores when needed and finding practical solutions when things don't go according to plan. Responsibilities Travel frequently between Rejoes stores across the Netherlands to support and guide store teams. Take an active, hands-on approach to maintaining operational standards across your region. Create and communicate weekly plans for your region and ensure they are followed up. Monitor the day-to-day functioning of stores and step in when additional support is needed. Be available and reachable for urgent situations and operational emergencies within your teams. Staffing & Planning Ensure store rosters are accurate, complete and aligned with business needs. Handle staffing emergencies, including sickness, holidays, no-shows and unexpected staff shortages. Think creatively and quickly to find solutions when staffing plans change at short notice. Coordinate replacements and redistribute available team members when necessary. Identify recurring staffing problems and work proactively to prevent them from happening again. KPI & Performance Management Monitor the key performance indicators of your region and identify areas that require attention. Recognize recurring operational or performance issues and translate them into clear action plans. Follow up on action plans and ensure improvements are implemented in stores. Communicate relevant performance insights and challenges clearly to the Retail Manager. Communication & Leadership Maintain close and consistent communication with upper management. Act as the first point of contact for store teams when operational problems arise. Give clear direction and support to store teams. Build strong relationships with store employees while maintaining Rejoes' standards and expectations. Communicate problems early rather than waiting for them to escalate. What we're looking for We are looking for someone who is: Proactive - you see problems coming and take action before they become bigger issues. Hands-on - you are not afraid to step into a store and help solve a problem yourself. Creative in problem-solving - you can think on your feet and find solutions when the original plan no longer works. Organized - you can manage multiple stores, schedules, priorities and unexpected situations at the same time. Flexible - you understand that retail rarely goes exactly according to plan. Communicative - you keep your teams and the Retail Manager informed and know when to escalate an issue. Responsible - you take ownership of your region and follow problems through until they are resolved. Comfortable travelling - travelling between stores is an essential part of the role. People-oriented — you know how to support, motivate and communicate with different types of employees. What you can expect A dynamic role within one fast-growing second-hand fashion retailer A position with significant responsibility and autonomy. The opportunity to directly influence the performance of multiple stores. A varied working environment where every day is different. A close working relationship with the Rejoes management team. A hands-on role where your ideas, initiative and problem-solving skills have a direct impact on the business. NS Business Card - travel conveniently between Rejoes locations across the Netherlands. Flexible schedule - flexibility in your working hours to accommodate the dynamic nature of retail. Competitive salary

Core Responsibilities

The Area Manager is responsible for the day-to-day operational performance and continuity of multiple retail stores across the Netherlands. This includes managing staffing, monitoring KPIs, and providing hands-on support to store teams to ensure operational standards are met.

Requirements

The ideal candidate is a proactive, hands-on leader with strong organizational and problem-solving skills. They must be comfortable with frequent travel and capable of managing multiple priorities in a fast-paced retail environment.

Benefits

• NS Business Card
• Flexible schedule