Business Analyst - eDV
Key Skills
Job Description
At IBM Consulting UK FutureNow, you’ll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors. You’ll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you’ll work on meaningful, high profile programmes that stretch your skills and accelerate your growth. We invest heavily in you—supporting continuous learning, in demand skills development, and long term career progression. You’ll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique. We offer: Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice. Requirements Gathering: Elicit, validate, and document business, functional, and technical specifications. Process Modelling: Map existing and future business workflows, systems, and data structures. Data Analysis: Analyze commercial data, metrics, and trends using tools like SQL, Excel, and data visualization software. Stakeholder Communication: Act as a bridge between technical teams, management, and external partners to explain technical concepts in plain language. Solution Validation: Plan and oversee testing, quality assurance, and user acceptance of new processes or systems. Change Management: Assess the risks, costs, and benefits of proposed changes and support teams during transition Core Technical Skills Data Analysis: Ability to work with tools like Excel, SQL, and Power BI to review data. Process Mapping: Knowledge of frameworks like BPMN (Business Process Modelling Notation) and UML. Requirements Writing: Skill in turning business needs into clear technical documents or user stories. Soft Skills Communication: Ability to explain complex technical data to non-technical managers and executives. Stakeholder Management: Skill in building relationships and resolving conflicting priorities. Critical Thinking: Talent for finding root problems and proposing smart business solutions. This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). Ideally hold enhanced DV clearance. United Kingdom Data & Analytics Hybrid Professional Multiple Cities (1387) IBM Service Centre UK Limited
Core Responsibilities
You will elicit and document business requirements while mapping workflows and analyzing commercial data to drive business impact. Additionally, you will act as a bridge between technical teams and stakeholders to oversee solution validation and change management.
Requirements
The role requires proficiency in data analysis tools like SQL and Excel, as well as experience with process mapping frameworks such as BPMN and UML. Strong communication skills are essential for translating technical concepts for non-technical stakeholders and managing project relationships.
Benefits
- Flexible working approaches
- Sabbatical programs
- Paid paternity leave
- Maternity leave
- Maternity returners scheme
- 25 days holiday
- Private medical cover
- Dental cover
- Optical cover
- Online shopping discounts
- Employee assistance program
- Life assurance
- Group pension plan
About Hakkōda, an IBM Company
Industry: Business Consulting and Services
Company size: 201-500 employees
Hakkoda, an IBM Company, is a modern data consultancy, helping companies harness cloud platforms and AI capabilities. Our global delivery team combines deep industry expertise, a focus on data innovation, and our own IP to drive results in complex organizations. Whether you’re looking to migrate to the cloud, modernize your technology stack from the bottom up, or monetize your data to unlock new revenue streams, it’s time to do new things in new ways. Data innovation journeys start with Hakkoda.