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Waiter/Waitress

The Social Hub

Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Hospitality
Customer service
Communication
Multitasking
Problem solving
Teamwork
Food and beverage service
Order taking
Menu recommendations
Professional appearance
English proficiency
Dutch proficiency

Job Description

Your Mission, Should You Choose to Accept It 

You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub.

  

In Case You Don’t Know Who We Are 

 

Grandmother Café is our answer to what hospitality should feel like. Inspired by the warmth of walking into a grandmother's home — where the door is always open, there's always something baking and nobody leaves without feeling cared for — it's a café built on connection rather than convenience. Forget speed targets and polished service scripts. Grandmother runs on genuine conversation, familiar faces and the kind of atmosphere where guests of all ages feel comfortable enough to slow down and stay a while. The people who work here aren't just staff — they're characters, with stories and presence. That's the whole point.

The Clubhouse is where community becomes tangible. Designed for members of The Social Hub, it's a space that brings people together — whether that's for (social) work, conversation, events or simply a sense of belonging in a city that can feel enormous. Open from early morning to late at night, with a full food menu and a cocktail bar, it's built to be a true all-day home. Where Grandmother is intimate and unhurried, Clubhouse has energy and flow — and the range to match, from a quiet breakfast to a proper evening out. Members return not just because of what's on offer, but because of how it makes them feel: seen, connected and part of something. Your job is to keep that feeling alive — every day, for every person who walks through the door.

 

What You’ll Do

  • Welcome guests with energy and make them feel instantly at ease 
  • Take orders, serve dishes and share menu recommendations with confidence 
  • Keep the floor running smoothly by spotting what’s needed before anyone asks 
  • Communicate clearly with bar and kitchen so every dish and drink lands perfectly 
  • Handle questions, requests and small hiccups with calm, friendly problem solving 
  • Keep your station clean, organised and ready for action 
  • Support colleagues during busy moments and create a great team rhythm

 

What You’ll Have 

  • You have a natural feel for hospitality and love creating good moments 
  • You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn 
  • You have great communication skills and enjoy connecting with people 
  • You manage multiple tasks without losing your cool 
  • You speak English and Dutch; any extra languages are a plus 
  • You take pride in a clean, professional appearance 
  • You bring a positive attitude and enjoy being part of a supportive team 

 

What We Offer: 

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
  • The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
  • The chance to learn and grow in your role with the potential for future growth   
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

 

Core Responsibilities

You will welcome guests, take orders, and provide menu recommendations while ensuring the floor runs smoothly. You are also responsible for communicating effectively with the kitchen and bar staff to maintain high service standards.

Requirements

The ideal candidate has 1-2 years of restaurant or hospitality experience and a natural passion for creating positive guest experiences. You must be able to multitask effectively, maintain a professional appearance, and communicate fluently in both English and Dutch.

Benefits

  • Dynamic multi-national work environment
  • Certified B Corp company culture
  • Professional growth opportunities
  • Discounts in European properties for staff, friends, and family
  • Events and social activities

About The Social Hub

Industry: Hospitality

Company size: 201-500 employees

Our mission is to create boundary-blurring spaces where students, travelers, mobile professionals, creative nomads and enterprising minds can connect and thrive in smart design co- living and co-working spaces.   Following the launch of co-working space TSH COLLAB, The Student Hotel is now a Complete Connected Community. The debut TSH COLLAB facility is located at our flagship hotel, The Student Hotel Amsterdam City, and offers flexi-desk space, dedicated offices, mini classrooms as well as access to an Olympic-size lap pool (SwimGym), a world-class gym, an auditorium, restaurant, constant connectivity, endless inspiration and excellent coffee. This is the final piece in our fully-integrated co-living and co-working world.    The Student Hotel will introduce membership-based workspaces and related perks to all our existing and new locations.   We will expand to 65 locations in 5 years time, with at least 17,550 rooms and over 620,000 square meters of co-living and co-working space in the Netherlands, Italy, Spain, France and Germany making us the leading connected community hybrid provider in Europe.

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