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Work Abroad Opportunity – Customer Service- Lisbon, Portugal (12 Months)

Nomadify

Groningen
Full-time
0-2 years experience
On-site

Key Skills

Customer service
Communication
Problem solving
Data entry
Multilingual
Interpersonal skills

Job Description

Customer Service Representative 

International Environment Lisbon, Portugal 

Full Relocation Bonus Included

Key Responsibilities

As a Customer Service Representative, you will:

  • Handle inbound customer inquiries via phone, email, and/or chat

  • Provide accurate information and solutions in a timely, professional manner

  • Ensure a high level of customer satisfaction and service quality

  • Follow internal procedures, quality standards, and compliance guidelines

  • Document interactions and update customer records in internal systems

  • Collaborate with internal teams to resolve complex issues when required

Full Reloacation Bonus

For candidates moving from outside of Continental Portugal:
Bureaucratic support to get the NIF and NISS
Assistance in finding house according to the needs of the candidate
Relocation bonus of 2500€ (gross) paid with the first payroll cycle- €1500 Gross offered to support candidates within Portugal (100Km away from Lisbon or more)

Why Lisbon?

  • One of Europes most attractive cities for international professionals

  • Mild climate and sunshine year-round

  • Vibrant international community and social life

  • Close to beaches, culture, cafés, and nightlife

  • Competitive cost of living compared to other Western European capitals

Candidate Profile

We are looking for candidates who:

  • Are native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)
  • Have basic to intermediate English skills (B1 or higher)

  • Are available to relocate to Lisbon for a minimum of 12 months

  • Are customer-oriented, reliable, and eager to learn

  • Are open to working in an international, structured environment

No previous customer service experience required — full training is provided.

What We Offer

  • International work experience with a global brand

  • Paid training and continuous learning opportunities

  • A multicultural, professional working environment

  • Transferable customer service and communication skills

  • A strong career asset for future international roles

This is not just a job.
It's a strategic first step in an international career.

Ready to Start Your International Journey?

Apply now!

Core Responsibilities

Handle inbound customer inquiries via phone, email, and chat while providing accurate information and solutions. Document interactions in internal systems and collaborate with teams to resolve complex issues.

Requirements

Candidates must be fluent in a European language and have at least B1 level English skills. Applicants must be willing to relocate to Lisbon for a minimum of 12 months.

Benefits

  • Relocation bonus
  • Bureaucratic support
  • Housing assistance
  • Paid training
  • Continuous learning opportunities

About Nomadify

Industry: Leisure, Travel & Tourism

Company size: 2-10 employees

nomadify is a platform for digital nomads to discover the best places to work, live, and travel.

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