Product Adoption Manager, E-Commerce
Key Skills
Job Description
About Us Dyson is a global technology company. We develop pioneering technologies by bringing together curious minds, deep expertise and a relentless focus on improvement. Dyson E-commerce creates seamless, data-led digital experiences that make discovering, understanding and buying Dyson technology online effortless, engaging and unmistakably Dyson. About The Role This is a 12-month fixed-term, full-time role, based in Amsterdam, Netherlands, working 39 hours per week. As our Product Adoption Manager, you will be the senior voice connecting our E-Commerce Product team with executive and business stakeholders across Dyson. You'll shape how our product roadmap is understood across the organisation, ensuring teams, leaders and markets have the insight, context and confidence to support new capabilities and digital innovation. Working at the intersection of Product, E-commerce and business leadership, you'll own the communication and evangelisation strategy for our digital product roadmap. You'll translate complex product priorities into compelling narratives, drive adoption of new capabilities, and lead a Product Adoption Manager while creating a consistent, organisation-wide approach to product communication. Key Responsibilities Act as the senior ambassador for the product roadmap across business, market and executive stakeholders. Define and lead the communication strategy for roadmap updates, prioritisation decisions and experimentation outcomes. Build compelling executive presentations, product updates and leadership briefings. Create clear narratives that connect product investments to business value and customer outcomes. Provide leadership teams with visibility of adoption performance, stakeholder sentiment and emerging opportunities. Synthesise feedback from across the organisation into actionable recommendations for Product leadership. Define and track success metrics for product adoption and communication effectiveness. Lead, coach and develop a direct report, supporting both adoption initiatives and product evangelisation activities. About you To succeed in this role, we expect you to have: At least 4 years' experience in product marketing, product communications, corporate communications or a related discipline. Experience supporting complex digital products, ideally within a global e-commerce environment. Strong strategic thinking skills with the ability to influence at organisational and leadership level. Exceptional executive communication, presentation and stakeholder management capability. Proven ability to simplify complex concepts and tell compelling stories for diverse audiences. Experience managing, mentoring or developing at least one direct report. Familiarity with product development methodologies, experimentation and digital product lifecycles. A collaborative approach combined with strong ownership and accountability for outcomes. Experience working closely with Product Management or Digital Product teams. Exposure to product adoption, change management or transformation programmes within a global organisation. Reward At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most. Working Policy Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together. Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Core Responsibilities
The Product Adoption Manager will act as the senior ambassador for the product roadmap, connecting the E-Commerce Product team with executive and business stakeholders. They are responsible for defining communication strategies, driving adoption of new digital capabilities, and leading a direct report.
Requirements
Candidates must have at least 4 years of experience in product marketing, communications, or a related discipline within a global e-commerce environment. Strong strategic thinking, executive-level communication skills, and experience in mentoring or managing a direct report are required.
Benefits
- Financial benefits
- Lifestyle benefits
- Health benefits
About Dyson
Industry: Appliances, Electrical, and Electronics Manufacturing
Company size: 10,001+ employees
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake. Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas. Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics. Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award. The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.