Key Skills

Job Description

Join us as a Community Manager in Amsterdam! Founded and led by a team of passionate professionals, Mindspace is committed to creating an environment where top talent can thrive! Take the first step toward your ideal team Drop your CV below and let’s see where this goes — your next chapter might start here. About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About The Position This full-time position is based in Amsterdam and requires traveling to various Mindspace sites in Amsterdam and Utrecht and reporting to the Regional Sales Manager. Your Sales Responsibilities: You will be responsible for expanding and deepening our relationships with existing clients, as well as successfully converting new leads. Owning all aspects of the pre-sales and sales of our spaces, as well as customer success, retention, and upsell, you’ll play a key role in our sales efforts through the qualification of leads and deal-closing. Qualify SMB leads - convert them to tours and closed deals (inbound & outbound) Provide a suitable proposal offer, based on Mindspace guidelines Follow up with the customer, maintaining a consistent, open channel Your Customer Experience Responsibilities: Building and maintaining a strong community via networking and events Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting Creating an inclusive environment that fosters collaboration and creativity — both internally and externally Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly Being the point of contact for your members and solving all member-related issues Requirements Demonstrated customer service and sales experience Excellent team player Experience working with various companies and stakeholders Strong oral and written communication skills both in Dutch and English Multitasking is a must! You must be able to balance multiple projects at the same time Available to work 5 days on-site(s) A ‘can do’ approach! Critical Competencies For Success: Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key) Strong decision making: you need to be able to make considered, responsible decisions on a whim, when things don’t go according to plan You must be a thorough, self-aware worker who’s able to recognize mistakes, and take the necessary steps to fix them Problem solving – you are a highly resourceful thinker who is quick on their feet and a fast learner Ability to work independently based on targets and goals, and raise any flags on time Ability to adjust quickly to a fast-paced, changing environment Please submit your application in English. Check out our other roles in Amsterdam — your perfect match could be just a scroll away. All open positions Amsterdam Operations & Sales Community Manager Apply now Founded and led by a team of passionate professionals, Mindspace is committed to creating an environment where top talent can thrive! Drop your CV below and let’s see where this goes — your next chapter might start here. Your Sales Responsibilities: You will be responsible for expanding and deepening our relationships with existing clients, as well as successfully converting new leads. Owning all aspects of the pre-sales and sales of our spaces, as well as customer success, retention, and upsell, you’ll play a key role in our sales efforts through the qualification of leads and deal-closing. Qualify SMB leads - convert them to tours and closed deals (inbound & outbound) Provide a suitable proposal offer, based on Mindspace guidelines Follow up with the customer, maintaining a consistent, open channel Your Customer Experience Responsibilities: Building and maintaining a strong community via networking and events Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting Creating an inclusive environment that fosters collaboration and creativity — both internally and externally Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly Being the point of contact for your members and solving all member-related issues Tell us what you need, and we’ll match you with the right private office – whether you’re a team of 1 or 100+. Get a tailored proposal and see how Mindspace can work for you. Skip The Form – Schedule Your Visit Now: Book a tour Tell us what you need, and we’ll match you with the right private office – whether you’re a team of 1 or 100+. Get a tailored proposal and see how Mindspace can work for you. Skip The Form – Schedule Your Visit Now: Book a tour

Core Responsibilities

The role involves managing the full sales cycle from lead qualification to closing deals and ensuring customer success and retention. Additionally, the manager is responsible for building and nurturing a vibrant community through networking, events, and member support.

Requirements

Candidates must have demonstrated experience in sales and customer service with strong communication skills in both Dutch and English. The role requires a proactive 'can-do' attitude and the ability to multitask in a fast-paced environment.

Benefits

• Employee Wellbeing
• Career Opportunities