Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Room service
Hospitality
Communication skills
Attention to detail
Customer service
Food and beverage service
Mise-en-place
Luxury service mindset
English fluency

Job Description

What will you do? As a Room Service Employee, You Bring Luxury Dining Experiences Straight To Our Guests’ Rooms. From a Relaxed Breakfast In Bed To a Private Dinner In a Suite, You Make It Happen! Your Tasks Include Taking orders by phone in a friendly and professional way Preparing mise-en-place for smooth service Serving food and beverages in rooms, suites, and apartments Refilling minibars Collaborating with our butlers for VIP experiences Creating personalized touches to surprise and delight guests Every day is different, creativity and hospitality are key! What do we expect from you? Flexibility to work morning, evening and night shifts Willingness to learn and luxury service mindset Fluent in English (other languages are a plus) Great communication skills and attention to detail What is in it for you? Bring your passion and commitment, and we will reward you with: Salary in scale 3 of the Horeca CAO A personalized bonus plan, 25 holiday days (buy & sell possible) 25% night shift allowance Travel allowance Worldwide discounts with the ALL Heartists Card Up to 50% off in selected restaurants & bars in Amsterdam Discounts at Health Club Jordaan Training & development opportunities to grow your skills Be Balanced, support for a healthy work-life balance After your onboarding period, a legendary overnight stay including dinner & breakfast, on us! About The Grand Sofitel Legend The Grand Amsterdam is a five-star luxury hotel in the heart of the city, combining historical charm with modern elegance. As part of the French Accor Group, we value passion, innovation, and high-quality service. Curious? Visit our website or check us out on social media.

Core Responsibilities

You will provide luxury dining experiences by delivering food and beverages to guest rooms and suites. Additionally, you will collaborate with butlers, manage minibar refills, and ensure personalized service for guests.

Requirements

Candidates must be flexible to work morning, evening, and night shifts with a strong willingness to learn. Proficiency in English and a luxury service mindset are essential for this role.

Benefits

  • Personalized bonus plan
  • 25 holiday days
  • 25% night shift allowance
  • Travel allowance
  • Worldwide discounts with the ALL Heartists Card
  • Up to 50% off in selected restaurants & bars
  • Discounts at Health Club Jordaan
  • Training & development opportunities
  • Be Balanced work-life balance support
  • Complimentary overnight stay with dinner and breakfast

About Sofitel Legend The Grand Amsterdam

Industry: Hospitality

Company size: 201-500 employees

UNIQUE HISTORICAL AMBIANCE Located between two gentle canals in the heart of the city, The Grand boasts a rich history; from a 15th-century convent to royal lodgings, to the headquarters of the Admiralty to the City Hall of Amsterdam. The hotel offers five-star luxury in a unique ambiance, furnished with French elegance and grandeur. The spacious, luxurious accommodations, the exceptional food and beverage proposition, the historic meeting and event venues, the indulgent Sofitel SPA and the beautiful Garden Terrace captivate and seduce everyone into visiting the hotel. ROOMS & SUITES The Grand features 178 contemporary accommodations and 30 luxury suites with Butler service. The interior of the rooms is a harmonious blend of traditional and contemporary design, including typically Dutch style elements. The rich heritage of the site has been carefully preserved while ensuring that the accommodations are equipped with the advanced technology expected by today’s traveller. CULINARY INDULGENCE The legendary location, which once served as the canteen of the former Town Hall, is now a place where gourmands can savour the delights of restaurant Bridges, gardenbistro Oriole, the Garden Terrace, Library ‘Or’ and The Flying Dutchman. Fine dining restaurant Bridges is located on one of Amsterdam’s oldest canals and is the ultimate place to go to for a business lunch or an elaborate dinner. Choose between a wide variety of à la carte options or a special Chef’s menu (4, 5 or 7 courses) to enjoy from. A unique feature of Bridges is the Chef’s Table in the heart of the kitchen, where you can enjoy the magic of the kitchen brigade up close. Additionally, Bridges also offers a private dining area for groups up to 12 people.. Oriole is a casual, laid-back bistro, celebrating the most loved and recognized cuisines in the world, Mediterranean food. The seasonally rotating menu features recognizable Mediterranean dishes, that encompass simplicity, personality and flavour.

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