Key Skills

Job Description

Organization- Hyatt Regency Amsterdam Summary The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all-day-dining experience. Together with the entire team, our #mamaloves taking guests on a culinary journey to Indonesia, experiencing the original dishes reminiscent to the menus on the walls of cafés in Jakarta. MAMA MAKAN is looking for an enthusiastic Assistant Food & Beverage Manager ! What Mama seeks: ‘Laughter is brightest where the food is best’ is what Mama says. She is looking for the perfect Food & Beverage ambassador with great organizational and leadership skills; someone who adds flavor to the culinary Food & Beverage experience. The Assistant Manager – F&B is a natural motivator and leader: full of energy, loves positive vibes, does not back away from administrative tasks and has an eye for detail. Someone who loves the buzz in the restaurant and events and goes out of their way to make sure that everyone is satisfied; not just the guests, but especially the F&B team as well. Wh at does the ROLE entail? Managing the Restaurant, alongside and in the absence of the Restaurant and F&B Manager; Assisting the F&B Manager with creative suggestions and ideas; Maintaining a strong authentic presence on the floor; Leading and coaching the team towards exceptional guest service and employee satisfaction results; Frequently verifying that only fresh products are used in food and beverage preparation; Having thorough knowledge and understanding of all menu items, and the ability to recommend combinations and upsell alternatives; Ensuring that the outlets are kept clean and organized, both at the front as well as the back of house; Resolving complaints as appropriate, maintaining a high level of customer satisfaction; Ensuring that all associates are trained on all relevant tasks; Participating in the selection of new employees; Assisting in the inventory management and ongoing maintenance of hotel operating equipment and other assets, including establishing par stocks, equipment care and maintenance; Taking responsibility of resolving the discrepancy in beverage inventory and bill settlements; Exposing at all times a positive and motivated attitude and exercising self-control; Assisting in giving employees regular feedback on their job performance where needed. What’s in it for YOU? General Perks: An entry to the Hyatt Family, a place where we care for people so they can be their best; 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets; Travel Allowance, starting from a 5 kilometers travel distance from the hotel. Uniform provided and laundry is taken care of in house. 25 Vacation days Wellbeing: “Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose” To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check" Social Activities; Team building outings, Sports/wellbeing activities Hotel gym access Development: “Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice” International working experience with future international transfer happily facilitated. Personal development plan, in order to reach your full potential. A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.). Diversity: “Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all” An International team of over 15 different nationalities Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings HyPride Amsterdam Video Qualifications #mamaloves you, because… You have 2+ years’ experience working as Restaurant Supervisor / Assistant Manager in a Hotel; You have a degree in Hospitality / Tourism, or equivalent on-the-job training; You have great language and communication skills in English (and preferably in Dutch); You are encouraging and reassuring, y ou are a team player and you are all about the team effort; You have experience working with a POS system; You have a flexible schedule, capable of working in evenings, weekends and/or holidays; You are legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications). The restaurant MAMA MAKAN, its bar and our events spaces are located inside the Hyatt Regency Amsterdam. The hotel features 211 guestrooms, including 13 suites on the beautiful Sarphatistraat in Amsterdam East. A place designed around the power of meaningful connections; a place for dynamic interactions. Do you like what you read? Please upload your CV and all the reasons why #mamaloves YOU.

Core Responsibilities

The Assistant F&B Manager manages the restaurant and bar operations, ensuring exceptional guest service and team satisfaction. Key duties include coaching staff, managing inventory, and maintaining high standards of cleanliness and product quality.

Requirements

Candidates must have over 2 years of experience as a Restaurant Supervisor or Assistant Manager in a hotel and a degree in Hospitality or Tourism. Legal authorization to work in the Netherlands is required, along with proficiency in English.

Benefits

• 12 Free nights at Hyatt hotels globally per year
• 20% Discounts at F&B outlets
• Travel Allowance
• Uniform and laundry service
• 25 Vacation days
• Free access to Headspace App
• Hyatt Well-Check wellbeing assessment tool
• Social Activities and Team building outings
• Sports and wellbeing activities
• Hotel gym access
• International working experience and transfer opportunities
• Personal development plan
• Hyatt Learning platform access