Key Skills

Job Description

Do you enjoy bringing structure to complex operational processes? Are you someone who notices gaps, asks the right questions, and takes ownership of improving the way things work? Would you like to become the go-to expert for managing a portfolio of medical technology assets used by healthcare professionals across Europe? We might have the job for you! We are looking for a proactive Equipment Lifecycle Management (ELM) Specialist to join our Customer Excellence team at Applied Medical. In this newly created role, you will take ownership of the operational management of Applied Medical's energy platform equipment, including our Voyant technology. With approximately 4,000 generators deployed across the Europe region, you will serve as the central point of coordination for equipment administration, contracts, audits, lifecycle tracking, and reporting. Working closely with Territory Managers, Finance, Engineering, Clinical Development, Regulatory Affairs, and Warehouse teams, you will help ensure these assets are managed accurately, compliantly, and efficiently throughout their lifecycle. You will also identify opportunities to improve processes and create greater visibility, accountability, and control across the organization. The Equipment Lifecycle Management (ELM) Specialist is ideal for someone who enjoys building structure, working cross-functionally, and driving operational excellence in a growing and evolving environment. This role is based at European headquarters in Amersfoort (NL) and reports to the Team Leader - Field and Device Support Team (acting) . Within Applied Medical, the title of this position is Device Support Specialist. Key Responsibilities Own and coordinate the lifecycle management of customer-deployed energy platform equipment across the Europe region. Manage equipment-related administration, contracts, asset records, and reporting in collaboration with Territory Managers and internal stakeholders. Act as the primary point of coordination for equipment deployments, returns, maintenance activities, audits, and lifecycle-related requests. Analyze operational data and identify opportunities to improve asset visibility, process efficiency, compliance, and reporting. Build expertise in Applied Medical's energy platform technologies and associated business processes while ensuring adherence to company policies, quality standards, and regulatory requirements. What You Bring Experience in operations, asset management, fleet management, contract administration, equipment coordination, technical support, pro ject management , order-to-cash processes, or a related environment . Experience supporting audits, compliance activities, reporting processes, or operational improvement initiatives. Experience working with ERP, CRM, reporting, or data analysis tools. Excellent English communication skills, both written and spoken; additional European language skills, particularly German or Spanish are preferred. Strong analytical skills with the ability to translate data, observations, and operational challenges into practical process improvements. Qualifications The following qualifications are desirable, but not mandatory: Experience working in an international and cross-functional environment. Experience with asset lifecycle management, equipment tracking, maintenance coordination, or contract management. Experience within the medical device, healthcare, technology, manufacturing, or other regulated industry. Proven ability to build structure, improve processes, and drive change within a complex stakeholder environment. A proactive and assertive approach, with the confidence to challenge existing processes and influence improvements. What We Offer An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs 27 paid vacation days (based on fulltime contract) with option to purchase five additional days This is mainly an on-site role with hybrid options Commuting allowance of €0,25/km or full coverage of public transportation costs A wide variety of internal trainings and development possibilities and a tuition program for external trainings The opportunity to pro-actively work on your vitality and fitness State-of-the-art facilities, including green areas, in-house restaurant and gym Additional benefits, such as: Attractive pension scheme (your contribution at 4%, ours at 12%) €50 net monthly health insurance contribution Two (paid) days per year dedicated to volunteering activities Several fun company events and meaningful initiatives organized throughout the year At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities of ongoing learning and education, possibilities to take part in community volunteering activities and a variety of onsite exercise classes and health activities. If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community and environment, Applied Medical is the place for you. Interested? Would you like to be part of our expanding team? If the answer is yes, we'd love to get to know you and look forward to hearing from you! For more information regarding our hiring process, click here . If you have any questions, feel free to contact us via [email protected] or +31 (0)33 7548713. Not the right job for you? Take a look at our other vacancies and follow us on LinkedIn .

Core Responsibilities

Own and coordinate the lifecycle management of energy platform equipment across Europe, including administration, contracts, and audits. Analyze operational data to improve asset visibility, process efficiency, and regulatory compliance.

Requirements

Requires experience in operations, asset management, or technical support, with proficiency in ERP/CRM tools and strong English communication skills. A proactive approach to process improvement and experience in regulated industries like medical devices is highly desired.

Benefits

• 27 Paid vacation days
• Option to purchase five additional vacation days
• Commuting allowance of €0.25/km
• Full coverage of public transportation costs
• Internal trainings and development possibilities
• Tuition program for external trainings
• Vitality and fitness programs
• In-house restaurant and gym
• Pension scheme (4% employee, 12% employer)
• €50 net monthly health insurance contribution
• Two paid volunteering days per year
• Company events